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IT Technician

Job in Mountain View, Santa Clara County, California, 94039, USA

Listing for: Uniphore Technologies Inc.

Full Time position
Listed on 2026-01-08

Job specializations:

IT/Tech
IT Support, Network Administrator

Uniphore, the leader in conversational AI software, is looking for an IT Technician with the technical expertise to support our employees across all business functions. This position plays a critical role in helping to scale our company’s network to meet our company’s rapidly growing business. The IT Technician will help ensure that the system’s operating platform, network, and security procedures align with industry best practices and company goals.

The IT Technician will report directly to the Manager of IT. 1-3 years of experience in a related IT industry

Good knowledge of troubleshooting laptop, desktop, and some network issue

Good knowledge of Windows, MacOS, and some Linux Some knowledge in Azure, O365, Active Directory service, and group policy management

Strong knowledge in Servers, RAID, Hyper

V, and VMWare products.

Some knowledge in audio/visual solutions such as Cisco Web Ex, Zoom, and Teams video conferencing solution

Ability to think through problems and visualize solutions
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