Senior UX Program Manager

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X Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Mountain View, CA, USA;
San Francisco, CA, USA
.

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within design or UX organizations.
• Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.

• 7 years of experience in program management, operations, or a related field within a technology or creative environment.
• Experience managing UX projects and working with cross-functional teams (e.g., Design, Research, Engineering, Product).
• Experience with facilitation and stakeholder management.
• Experience with the product development lifecycle.

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products.
The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs and Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

As the UX Program Manager for the Consumer Payment Transactions team, you will drive operational and strategic initiatives to ensure the delivery of high‑quality, user‑centered experiences from concept to launch.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

The US base salary range for this full‑time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

• Lead and partner with UX Lead in key program creation and decision‑making, including requirements gathering, brief creation, resource allocation, team alignment, approval and launch processes.
• Build productive relationships and goals with critical partners in the Consumer Payment Transactions team, ensuring strategic and operational alignment are understood and planned.
• Collaborate with…