Lead AI UX Researcher
Listed on 2026-10-18
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IT/Tech
AI Business & Operations, UI/UX Design, AI Evaluation
Service Now is seeking a Principal Experience Researcher, AI to translate complex user behavior into actionable product direction. You’ll blend qualitative and quantitative methods, bridging end-user experiences and ML systems to drive trustworthy and intuitive AI-powered experiences.
You will lead research strategy, collaborate with product, design, engineering, and data science teams, and shape evaluation frameworks for AI features across the product lifecycle.
Are you ready to take on the Lead AI UX Researcher role at Service Now?
This is an excellent opening to take on the Lead AI UX Researcher role at Service Now.
As a Lead AI UX Researcher, you will play an important part at Service Now in Mountain View, CA, United States.
We invite applications for the Lead AI UX Researcher position located in Mountain View, CA, United States.
The following position is for a Lead AI UX Researcher with Service Now.
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