Frontline Engineering Manager: AI-Driven Escalations Lead
Listed on 2026-10-07
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Management
Operations Management, Project & Program Management -
Engineering
Operations Management
Omnissa is seeking an Engineering Manager to lead the Frontline Engineering team for UEM. You will supervise a high-caliber group that handles critical customer escalations, investigates complex issues, and drives improvements across product quality and engineering practices.
You will collaborate with Product Engineering, Support, and PMs to accelerate investigations using AI, automation, and improved diagnostics, while growing the team and advancing engineering depth in a hybrid environment.
The following position is for a Frontline Engineering Manager: AI-Driven Escalations Lead with Omnissa.
The Frontline Engineering Manager: AI-Driven Escalations Lead position in the IT & Technology, Engineering field is open for applications.
We have an opening for a Frontline Engineering Manager: AI-Driven Escalations Lead in Mountain View, CA, United States within IT & Technology, Engineering.
This role, Frontline Engineering Manager: AI-Driven Escalations Lead at Omnissa, could be your next move.
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