Senior Manager — Enterprise AI Adoption & Customer Success
Listed on 2026-10-08
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Management
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Customer Service/HelpDesk
Customer Success Management
Amazon is seeking a Senior Manager to lead Customer Success Specialists for Amazon Quick within AWS. You will drive enterprise adoption of Quick and AWS AI services, setting team cadence and ensuring measurable outcomes across a portfolio of strategic customers.
The role focuses on building, coaching, and scaling a team of customer-facing specialists, coordinating with CS COE, GTM, and partner-led CS to deliver end-to-end adoption and business value.
This posting is for the Senior Manager — Enterprise AI Adoption & Customer Success role at Amazon, based in Mountain View, CA, United States.
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We are looking to fill the Senior Manager — Enterprise AI Adoption & Customer Success position at Amazon in Mountain View, CA, United States.
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