FSQA Manager

Bon Appetit

We are hiring immediately for a Food, Workplace Safety & Quality Assurance Manager.

• Location:
  
  Mountain View, CA
• Schedule:
  
  Monday - Friday
• Pay Range: $100,000 - $120,000 / year

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs.

We cook everything from scratch using fresh, local ingredients.

Learn more about careers with Bon Appétit:

The Food, Workplace Safety & Quality Assurance Manager is responsible for overseeing the day-to-day implementation and management of the company’s food and workplace safety, quality assurance, and regulatory compliance programs. These responsibilities include allergen control, food defense, injury prevention, chemical control, traceability, non-conformance procedures, and compliance with government, OSHA, and client requirements. This position works cross-functionally with operations, production, and utility teams to ensure adherence to occupational health and food safety protocols, quality standards, and continuous improvement goals.

• Cultivate team expertise and professional growth, guiding staff toward comprehensive adherence to Compass, regulatory, and third-party safety standards while collaborating with culinary and administrative leadership.
• Develop team activities and perform active managerial support.
• The manager will establish common standards, conduct risk based site visits, analyze trends across locations, verify corrective actions, consult and provide reports to operational leadership.
• Direct the advancement and execution of the CPU Food Safety Plan, GMPs, and sanitation protocols, providing rigorous oversight of pest control and facility hygiene verification tasks.
• Execute internal audits and hazard assessments to ensure timely mitigation of risks across the production lifecycle, from intake and storage to thermal processing, transport, and documentation.
• Establish and manage robust quality management systems, ensuring all operational activities remain in strict alignment with established food safety and quality assurance frameworks.
• Maintain compliance with Regulatory Agencies and client requirements for the facility.
• Act as a contact for regulators and Third Party Auditors, responding to concerns and ensuring prompt resolution of non-conformances.
• Manage duties related to on time reporting and providing time of completion of task and corrective actions
• Actively engage and track critical violations , CAPA Temperature compliance and act as person in charge for assigned tasks.
• Provide cushing and training to people in designated area
• Alignment with Food Safety Compliance standards per Compass and regulatory.
• Corrective actions for regulatory inspection and Third Party Audit violations.

• Model and reinforce Food Program Safety culture.
• Support operations with workplace safety assessments and feedback.
• Monitor associate behaviors and reinforce proper use of PPE as a preventative measure.
• Incident Investigations:
  Support and lead investigations for foodborne illness complaints, allergen incidents, mislabeling, foreign objects/quality, and Associate injuries to determine Root Causes.
• Use CAPA to prevent occurrences and drive improvement.
• Deliver written conclusions and…