BMW Genius - Product Specialist at BMW of Mountain View

BMW Genius - Product Specialist at BMW of Mountain View

Join to apply for the BMW Genius - Product Specialist at BMW of Mountain View role at Auto Nation

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer‑oriented support. We will provide everything else – including the most professional sales and customer‑oriented training that is available. The right individual will be a self‑starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

• Welcoming customers and listening to their needs
• Using a consultative selling process to match the best vehicle to the Customer needs
• Creating a great vehicle delivery experience for the Customer
• Following up with Customers to ensure satisfaction
• Prospecting through referrals and other creative approaches
• Setting and achieving targeted sales goals
• Gaining superior product knowledge to effectively help Customers
• Transition Customers to the Service Department to support their ownership experience
• Providing an exceptional customer experience to drive loyalty

• Targeted unit sales and gross profit
• Targeted Customer Satisfaction Index

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Prior sales experience preferred but not required
• Demonstrated communication and interpersonal skills
• Organization and follow‑up skills
• Experience and desire to work with technology
• Valid in‑state driver’s license and a safe driving record

• Sales Manager
• Financial Services Manager
• Service Advisor

$20.54/hr

• Competitive compensation and 401k matching
• Health, dental, vision insurance and maternity benefits
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide, we empower our customers to make the best decisions for their needs. Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.