Principal Software Engineer – SRE, Incident Response & Operational Excellence
Listed on 2026-10-13
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Software Development
Cloud Engineer - Software, DevOps
Lead Intuit’s most critical incidents, directing recovery decisions, customer-impact assessment, escalation, and communications while coordinating with business and incident operations leaders. Improve company-wide operational readiness through observability, runbooks, incident learning, automation and AI-agent tooling, and coaching incident leaders.
RequirementsRequires a bachelor’s degree or equivalent experience and 12+ years of engineering experience, including operating large-scale production systems and commanding enterprise-level incidents. Candidates need principal-level SRE and distributed‑systems expertise, strong software and automation skills, AI‑agent development experience, executive communication and cross‑organizational leadership abilities, and willingness to join a 24x7 follow‑the‑sun rotation.
Key SkillsIncident Command, Site Reliability Engineering, Incident Response, Distributed Systems, Observability, SLOs And Error Budgets, AWS, Kubernetes, Service Meshes, Networking, Python, Golang, Java, Infrastructure As Code, AI Agent Development, Post‑Incident Reviews
Benefits- Cash Bonus
- Equity Rewards
- Benefits
We are looking to fill the Principal Software Engineer – SRE, Incident Response & Operational Excellence position at Intuit in Mountain View, CA, United States.
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