Director, Software Engineering - Dev Ops

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview Come join Intuit’s Quick Books engineering leadership team as a Director of Dev Ops. In this role, you will lead the operational excellence, modernization, data infrastructure, database engineering, and developer productivity agenda that enables Quick Books to serve millions of customers and support scalable growth across Mid-Market and Multi-entity businesses.

You will balance revenue priorities with platform resilience, engineering velocity, and long-term modernization. This is a high-impact leadership role accountable for driving 99.99% availability across a large portfolio of business-critical assets, improving productivity and creating the operating model needed to support sustainable growth across Quick Books offerings.

Responsibilities Proven experience leading large-scale engineering or development organizations responsible for business-critical platforms, operational excellence, reliability, modernization, and production health.

Deep technical judgment across distributed systems, cloud-native architecture, data infrastructure, data engineering, transactional databases, schema design, database scaling, and platform operations.

Experience leading reliability and availability programs at enterprise scale, including service-level objectives, incident management, observability, capacity planning, resiliency engineering, and modernization roadmaps.

Demonstrated ability to drive platform transformation across complex product portfolios, legacy and modern systems, and cross-functional stakeholder groups.

Strong understanding of data pipelines, data aggregation patterns, data architecture, warehouse design, and the governance required to operate trusted data platforms.

Experience transforming developer productivity through automation, AI-assisted development, CI/CD modernization, engineering enablement, quality systems, and scalable tooling.

Ability to lead enterprise-wide operating-model change across multiple capabilities, teams, and technology assets, influencing leaders across Engineering, Product, Data, Design, Security, and Business Operations.

Strong customer and business orientation, with the ability to connect platform health, engineering velocity, and modernization investments to customer outcomes, revenue impact, and growth.

AI fluency and curiosity, including practical experience applying GenAI or agentic engineering concepts to improve engineering workflows, automation, testing, deployment, incident response, and developer effectiveness.

A leadership style that builds high-performing, AI-fluent teams, develops managers and technical leaders, raises the bar on execution, and creates clarity across ambiguous, high-scale transformation work.

Qualifications Drive operational excellence across Quick Books and IES by building the systems, mechanisms, and leadership routines required to achieve 99.99% availability across 500+ assets.

Modernize Quick Books platforms to support scalable growth for Mid-Market and Multi-entity customers across a broad portfolio of offerings.

Lead data infrastructure and data engineering teams responsible for reliable data pipelines, aggregations, warehouse architecture, and the data foundations that power product, customer, and business decisions.

Oversee database engineering and administration, including transactional schema design, database performance, scaling,…