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ML Engineer, GAI Search Relevance — Boost Answer Quality

Job in Mountain View, Santa Clara County, California, 94039, USA
Listing for: Servicenow
Full Time position
Listed on 2026-11-05
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Salary/Wage Range or Industry Benchmark: 176000 - 308000 USD Yearly USD 176000.00 308000.00 YEAR
Job Description & How to Apply Below
Position: Staff ML Engineer, GAI Search Relevance — Boost Answer Quality

Service Now is seeking a Staff Machine Learning Engineer for Moveworks in the AMS region. You will help build a search relevance platform, combining IR and NLP to retrieve and rank text snippets from diverse sources, enabling enterprise QA experiences.

You will collaborate with product, UX, and engineering teams to implement ranking features and experiments, measuring performance and impact in a fast-moving environment.

The Staff ML Engineer, GAI Search Relevance — Boost Answer Quality role at Servicenow is now open for applications in Mountain View, CA, United States.

Learn more about the Staff ML Engineer, GAI Search Relevance — Boost Answer Quality role in the description above.

We appreciate your interest in this position.

Join Servicenow and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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