Quality and Compliance Auditor

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The Quality Assurance Auditor is responsible for maintaining the Quality Assurance Audit Programme, identifying areas of non-compliance and opportunities for improvement, monitoring corrective actions, and promoting a positive Safety, Quality, Security, and Just Culture across the organization.

The role supports the effective implementation and continual improvement of the Quality Management System (QMS) by conducting audits and inspections to assess compliance with applicable regulatory requirements, industry standards, and DHL Air (Bahrain) policies and procedures. The incumbent will provide independent assurance on operational compliance, identify risks, and support the development of corrective and preventive actions to enhance organizational performance and regulatory compliance.

• Monitor and assess compliance with applicable national and international aviation regulations, standards, directives, and industry best practices to ensure ongoing organizational compliance.
• Review regulatory changes, amendments, and new requirements to determine their applicability and potential impact on company operations.
• Support the Director Quality & Compliance ME in conducting regulatory gap analyses and compliance assessments for new or revised regulatory requirements.
• Communicate applicable regulatory requirements and compliance obligations to relevant departments and stakeholders.

• Conduct audits, inspections, and assessments activities in accordance with the approved Quality Assurance Audit Program.
• Evaluate the effectiveness of operational processes, management systems, and internal controls against regulatory requirements, company procedures, IOSA Standards, and customer expectations.
• Verify compliance across Flight Operations, Ground Operations, Engineering & Maintenance, Safety, Security, and contracted service providers.

• Collect, analyse, and evaluate objective evidence to determine levels of compliance and identify areas of risk or improvement.
• Prepare comprehensive audit and surveillance reports, including findings, observations, and non-conformities.
• Monitor, track, and verify corrective and preventive actions to ensure timely and effective closure of audit findings.
• Conduct follow-up audits and verification activities to confirm the effectiveness and sustainability of corrective actions.

• Review company manuals, expositions, procedures, and operational documentation to verify continued alignment with regulatory and organizational requirements.
• Support the maintenance and continual improvement of the Quality Management System by identifying opportunities to enhance compliance processes and controls.
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