Administrative Assistant Job Mukilteo area,Washington USA,Customer Service/HelpDesk

3 days ago Be among the first 25 applicants

This range is provided by The Judge Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.00/hr

The Visitor Relations Specialist position plays a key role in delivering high quality experiences. This role focuses on ticketing and services which create a professional “first impression” to visitors of the facility. In addition, the Visitor Relations team supports guest engagement through gallery and tour experiences.

Visitor Relation Specialist
Mukilteo, WA
Long Term Contract

This is a full-time position, requiring availability on weekends and holidays. The facility is currently open five days a week (Thursday through Monday), from 8:30 AM to 5:30 PM.

Additionally, special hours are implemented for both public and private events, as well as seasonal extended hours.

The ideal candidate will have strong enthusiasm for customer-focused interactions with diverse audiences, learning and sharing brand information, as well as the ability to demonstrate detail and accuracy with technology and transactions. This is a team-oriented role; collaboration with fellow team members will be essential to ensure smooth and timely execution of daily operations.

Primary duties:

Proficient with ticket sales and point-of-sale systems for transactions.

Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions.

Greets large groups, verifies IDs, and ensures smooth group visits.

Follows financial procedures for ticketing and sales transactions.

Answers incoming calls; operates telephone and intercom equipment proficiently.

Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups.

Assists with resolving tour schedule conflicts and handling guest questions and concerns.

May support Public Tour activities as needed.

Proactively engages customers to positively reflect the brand, services, and products while creating memorable interactions for diverse audiences.

Learns and executes all safety procedures. Proactively identifies and reports safety concerns.

Collaborate with colleagues for work and break rotations; complete daily assignments as requested.

Available to work a flexible schedule (early, late, and mid shifts), including weekends, holidays, and special events.

Completes required training as scheduled and participates in team meetings.

Other duties as assigned by leadership team members.

Seniority level

Associate

Employment type

Contract

Job function

Administrative and Analyst

Industries

Defense and Space Manufacturing and Airlines and Aviation

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