Drain Technician

Overview

The Drain Technician is responsible for meeting with customers to identify and diagnose drain/sewer piping concerns, getting lines flowing, and advising customers on next steps, including collaboration with a Camera Technician for a camera main inspection. Drain Technicians produce quality, on-time inspections and assist with the clearing and installation of plumbing-related jobs to meet customer agreements and local plumbing codes.

• Ensure safety of self, employer vehicles, equipment, and customer homes.
• Work independently with minimal supervision to complete assignments.
• Perform drain clearing at customer homes and provide overall assessment of known systems.
• Advise homeowners on next steps to permanently repair sewer lines.
• Maintain clean and organized job areas and work efficiently.
• Collaborate with Camera Technician, Dispatch, and Sewer Supervisor to provide customer solutions.
• Represent the company professionally in public and uphold company ethics.
• Maintain a customer-oriented focus and communicate politely and effectively with customers.
• Work as part of a team with managers and other departments; participate in department meetings.
• Demonstrate knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment.
• Demonstrate strong writing skills with technical accuracy, clarity, and quality.
• Follow and monitor appropriate safety practices and report violations to the Sewer Supervisor.

• Thorough knowledge of all sewer systems.
• Ability to work independently and manage time efficiently.
• Strong verbal and written communication skills.
• Ability to evaluate install team members on job performance and provide coaching as necessary.
• Follow and demonstrate company policies with team members.
• Diagnostic and analytical skills; ability to work well under pressure.
• Effective communication with customers, install team members, dispatch, and management.

$20 - $32 USD

Seatown Electric Plumbing Heating and Air serves residents in Seattle and surrounding areas. We pride ourselves on great service for customers and employees alike, with a culture that values growth and inclusion.

Equal Opportunity We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.

Voluntary self-identification for government reporting purposes is requested. Completion is voluntary, confidential, and will not affect hiring. This information is used to measure outreach and equal opportunity compliance as required by law.