Guest Relations Executive - Real Estate

Position: Guest Relations Executive  - Real Estate
_Urgent Requirement for a Tier 1 Real Estate Developer in Mumbai_
Designation:
Guest Relations Executive (GRE)
CTC – Up to *₹13 LPA* (Hike Given Basis Last Drawn CTC) + Mediclaim & Other Perks

Job Location:

Bandra
Working Days: 6 Days Working
*(Weekly Off: Rostered during weekdays, Sunday will be a working day)
*
* Skills & Requirements:

* ● Minimum 5 to 6 years of experience as a Guest Relations Executive in Real Estate

● Experience working with
* Luxury Residential Projects / Premium Real Estate Developers Preferred
* ● Excellent communication skills with strong command over English (Mandatory)

● Highly presentable with a pleasant personality and professional grooming standards

● Strong interpersonal skills with the ability to interact with premium clients and visitors

● Good coordination and multitasking abilities

● Graduation is Mandatory

* Key Responsibilities:

* * _Guest Relations & Front Office Management:_
* • Welcome and greet all visitors, clients, and channel partners entering the sales gallery / office premises.

• Ensure a warm, professional, and premium hospitality experience for every visitor.

• Manage front desk operations and maintain a professional environment at the reception area.

• Attend to visitor requirements and coordinate with concerned teams whenever required.
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* Client Coordination & Visitor Management:
* _

• Coordinate client appointments, meetings, and site visit schedules with the Sales Team.

• Maintain accurate visitor records, daily footfall reports, and client entry details.

• Manage walk-in visitor information and ensure smooth visitor movement.

• Provide basic project-related information and direct clients to the appropriate sales personnel.
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* Administrative & Reporting Support:
* _

• Maintain daily MIS reports related to visitor footfall and site visits.

• Maintain records of client interactions and visitor databases.

• Coordinate with internal teams for meeting arrangements and visitor requirements.

• Ensure smooth functioning of front desk activities and reception protocols.
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* Customer Experience Management:
* _

• Ensure a positive first impression and premium experience for all clients and visitors.

• Handle visitor queries politely and coordinate with respective teams for assistance.

• Maintain professional etiquette, confidentiality, and service standards while interacting with clients.

• Ensure the reception area reflects the premium brand image and hospitality standards of the organization.
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* Immediate Joiners to 15 Days Notice Period Preferred
* _
Contact:  (Whats App)
Email Resume: []