Job Description & How to Apply Below
Drive the learning and development initiatives for corporate office and hotel operations including implementing and evaluating training programs that align with the strategic objectives and enhance employee performance.
Area(s) of Responsibilities
Program Development & Execution
- Overseeing the implementation, and monitoring of learning programs aimed at enhancing employee capabilities and performance.
Online Learning
- Creating learning paths, coordinating with hotels for assigning, tracking and completion of the assigned learning paths on all on line learning platforms
Employee Onboarding
- Support onboarding of new colleagues in the L&D function at hotels-Develop & design content for Employee induction and onboarding at hotels
Collaboration with SMEs
- Partner with subject matter experts (SMEs) and external vendors to develop customized learning solutions
- Support AVP L&D in the delivery of talent development initiatives across the organization, including leadership development, skill-building, and career progression frameworks.
Evaluation & Feedback
- Measure & Evaluate Effectiveness of training programs and make necessary improvements based on participant feedback and learning outcomes
Learning Manage ment System
- Manage LMS ensuring that it supports the learning needs of the organisation-Update LMS with relevant & engageing content
- Maintain and provide MIS /Reports
Essential Job Tasks
• Drive the learning and development initiatives for Corporate office and Hotels
• Assist in conducting needs assessment to identify training requirements across the organization This is to ensure that at the learning programs offered are aligned with business goals as well as employee development needs
• Manage the Online learning portal in a manner to ensure maximum use of the same. This will include driving of assigned learning paths through weekly updates to concerned stakeholders, promotion & execution of engagement activities, etc
• Maintain MIS of all corporate programs (LMS updates), Minutes of Review Meetings, Creating dashboards as required
• Assist in the coordination of Corporate programs as required
• Assist in Cadre Programs: SEDP and MMT (Scheduling monthly engagements, blocking calendars, session posters, organizing catch-up calls, monitoring & review of appraisals and Learning
notes, etc)
• Assist in New ERP implementation & maintenance post-implementation
• Develop content including training presentations, assessments, quizzes, etc
• Assist in onboarding of new L&D colleagues
Required Qualifications
Bachelor's degree in Hotel Management /Human Resources/Business Administration
Work Experience
• 10+ years of experience in leading Learning & Development for hotel clusters
• Good communication & interpersonal skills
• Proficiency in using LMS, MS Office and other relevant technologies
• Ability to work independently and as part of a team
• Good planning, project management & time management skills.
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