RSA Aveksa

Job Summary:

We are looking for an  RSA Identity Governance & Administration (IGA)  professional with 1+ years of hands-on experience in supporting and maintaining IGA solutions and onboarding new applications into the platform. The ideal candidate Should have a good experience of  RSA IGL/IGA (Aveksa)  architecture, workflows, connectors, and troubleshooting, and will be responsible for ensuring smooth day-to-day operations, issue resolution, and application integrations as part of IGA lifecycle management.

Key Responsibilities:

Operational Support:
Monitor, troubleshoot, and resolve production issues related to RSA IGA components (Aveksa Server, Connectors, Agents, etc.).
Handle user access requests, approvals, certification campaigns, and provisioning/de-provisioning activities.
Perform root cause analysis for recurring incidents and implement permanent fixes.
Coordinate with infrastructure, AD, and application teams for issue resolution.
Perform health checks, patch updates, and maintenance activities to ensure system stability.
Prepare and maintain support documentation, runbooks, and SOPs.
Application Onboarding:
Work with application owners and business stakeholders to gather access management and entitlement details.
Design and configure new application integrations within RSA IGA (using OOTB connectors like AD, DB, LDAP, or custom collectors).
Create and modify data collectors, rules, workflows, and forms as per application requirements.
Conduct end-to-end testing for onboarding, provisioning, and certification processes.
Maintain and update metadata for onboarded applications (access matrix, entitlement mapping, ownership, etc.).
Ensure adherence to organization’s IAM governance and compliance standards during onboarding.
Documentation and Reporting:
Maintain accurate documentation for onboarding, integration configurations, and change management activities.
Generate operational and compliance reports from RSA IGA as required.
Support audits by providing required evidence and system information.

Required Skills &

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
1+ years of experience in  RSA IGA (Aveksa) or any other Product (such as Saviynt, Oracle Identity, Microsoft Identity, IBM ISIM, Arcon), except SailPoint  implementation and support.
Candidates must be willing to learn RSA Aveksa
Hands-on experience with  RSA IGA workflows, collectors, connectors , and  entitlement management .
Good understanding of  Active Directory, LDAP, Databases (SQL/Oracle), and application access models .
Experience in troubleshooting provisioning failures, workflow errors, and access review issues.
Familiarity with  access request, certification, and role management  modules in RSA IGA.
Basic knowledge of  Linux commands  and  SQL queries  for log analysis and backend troubleshooting.
Strong analytical and problem-solving skills with attention to detail.
Ability to work collaboratively in a support team environment with cross-functional teams.
Communicate to stakeholders of the issue and resolutions

Preferred / Good to Have:
Exposure to  REST/SOAP APIs  and  custom connector development .
Experience in  automation scripting  (Shell, Python) for repetitive IAM tasks.
Understanding of  Identity lifecycle management  and  governance processes .
RSA Certification (e.g., RSA IGA Implementation or Administration) would be an added advantage.