Project Manager, IT Project Manager

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Responsibilities

Project Coordination & Delivery

- Act as the single point of contact between MITL officials and the project implementation team.
- Ensure end-to-end project execution as per scope, timelines, and contractual commitments.
- Monitor project milestones, deliverables, and dependencies to ensure on-time delivery.
- Coordinate with onsite and offshore teams for smooth implementation.
- Able to work on invoicing.

2. Client & Stakeholder Management

- Conduct regular meetings with MITL stakeholders to review progress, issues, and action items.
- Understand departmental requirements, road project workflows, and statutory processes.
- Communicate project status, risks, and mitigation plans clearly to client leadership.
- Support decision-making by providing technical and operational inputs.

3. Requirement & Change Management

- Gather, analyse, and document business and technical requirements from MITL users.
- Manage change requests, assess impact on scope, cost, and timelines, and get approvals.
- Ensure proper alignment between approved requirements and system implementation.

4. Implementation & UAT Support

- Oversee system configuration, deployment, and rollout at MITL.
- Plan and manage UAT activities, coordinate test cases, defect tracking, and closure.
- Ensure issues identified during UAT or pilot phases are resolved in coordination with technical teams.

5. Vendor & Team Management

- Manage onsite project resources, assign tasks, and track performance.
- Coordinate with third-party vendors, consultants, and infrastructure teams as required.
- Ensure adherence to quality standards, processes, and documentation practices.

6. Risk, Issue & Escalation Management

- Identify project risks and operational challenges proactively.
- Maintain an issue and risk register with mitigation strategies.
- Escalate critical issues to appropriate stakeholders in a timely manner.

7. Training & User Enablement

- Plan and conduct training sessions for MITL users and officials.
- Ensure availability of user manuals, SOPs, and training materials.
- Support change management and user adoption across departments.

8. Compliance & Documentation

- Ensure compliance with government norms, MITL guidelines, and IT policies.
- Maintain project documentation including MOMs, reports, approvals, and sign-offs.
- Support audits, reviews, and reporting requirements.

9. Operation & Maintenance Supports

- Coordinate operations and maintenance activities.
- Provide onsite support during stabilization phase.

Job Requirements:

· Field Project Management and Business Analysis with ability to understand existing project and product

· One should be able to understand the clients’ Business Goals, their requirements

· Ability to represent the requirements in structured manner

· Map existing processes with product and should able to convey the gaps to all stakeholders

· Preferably from the e-governance solutions with good understanding of Government process

· Experience in conveying solutions and concepts in a positive, clear, and concise manner to clients

· Strong negotiation and persuasion skills

· Must be a people person and a team player with the ability to effectively motivate coworkers.

Qualifications

- Bachelor's Degree or equivalent experience
- Strong business acumen in project planning and management
- Strong verbal, written, and organizational skills