RSA Aveksa

Job Summary:

We are looking for an RSA Identity Governance & Administration (IGA) professional with 1+ years of hands-on experience in supporting and maintaining IGA solutions and onboarding new applications into the platform. The ideal candidate Should have a good experience of RSA IGL/IGA (Aveksa) architecture, workflows, connectors, and troubleshooting, and will be responsible for ensuring smooth day-to-day operations, issue resolution, and application integrations as part of IGA lifecycle management.

Key Responsibilities:

Operational Support:

- Monitor, troubleshoot, and resolve production issues related to RSA IGA components (Aveksa Server, Connectors, Agents, etc.).
- Handle user access requests, approvals, certification campaigns, and provisioning/de-provisioning activities.
- Perform root cause analysis for recurring incidents and implement permanent fixes.
- Coordinate with infrastructure, AD, and application teams for issue resolution.
- Perform health checks, patch updates, and maintenance activities to ensure system stability.
- Prepare and maintain support documentation, runbooks, and SOPs.

Application Onboarding:

- Work with application owners and business stakeholders to gather access management and entitlement details.
- Design and configure new application integrations within RSA IGA (using OOTB connectors like AD, DB, LDAP, or custom collectors).
- Create and modify data collectors, rules, workflows, and forms as per application requirements.
- Conduct end-to-end testing for onboarding, provisioning, and certification processes.
- Maintain and update metadata for onboarded applications (access matrix, entitlement mapping, ownership, etc.).
- Ensure adherence to organization’s IAM governance and compliance standards during onboarding.

Documentation and Reporting:

- Maintain accurate documentation for onboarding, integration configurations, and change management activities.
- Generate operational and compliance reports from RSA IGA as required.
- Support audits by providing required evidence and system information.

Required Skills &

Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 1+ years of experience in RSA IGA (Aveksa) or any other Product (such as Saviynt, Oracle Identity, Microsoft Identity, IBM ISIM, Arcon), except SailPoint implementation and support.
- Candidates must be willing to learn RSA Aveksa
- Hands-on experience with RSA IGA workflows, collectors, connectors, and entitlement management.
- Good understanding of Active Directory, LDAP, Databases (SQL/Oracle), and application access models.
- Experience in troubleshooting provisioning failures, workflow errors, and access review issues.
- Familiarity with access request, certification, and role management modules in RSA IGA.
- Basic knowledge of Linux commands and SQL queries for log analysis and backend troubleshooting.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work collaboratively in a support team environment with cross-functional teams.
- Communicate to stakeholders of the issue and resolutions

Preferred / Good to Have:

- Exposure to REST/SOAP APIs and custom connector development.
- Experience in automation scripting (Shell, Python) for repetitive IAM tasks.
- Understanding of Identity lifecycle management and governance processes.
- RSA Certification (e.g., RSA IGA Implementation or Administration) would be an added advantage.