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Job Description & How to Apply Below
Location:
Mumbai, India
⏳
Experience:
7–8+ Years
Type:
Full-Time
About Helo.ai- by Viva Connect, we’re transforming how businesses communicate with their customers. From SMS, Whats App, RCS, Voice, and Contact Centre Solutions, we enable enterprises to build secure, scalable, and high-impact communication experiences. With 24+ years of industry expertise, 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another CPaaS company—we’re industry trailblazers.
If you’re passionate about building scalable platforms and leading high-performing engineering teams, this is where your next chapter begins.
About the Role
- We’re looking for a Tech Lead – Full Stack Development who can architect, build, and scale modern web applications while leading teams and owning technical outcomes end to end. This is a hands-on leadership role—you’ll drive backend and frontend architecture, guide engineering best practices, mentor developers, and work closely with product, Dev Ops, and business teams to deliver enterprise-grade solutions.
Your Day-to-Day Responsibilities Technical Leadership & Architecture
■ Own end-to-end architecture for full-stack applications across backend, frontend, and infrastructure layers.
■ Make key technical decisions around scalability, performance, security, and maintainability.
■ Review code, enforce best practices, and raise overall engineering standards. Back-End Development
■ Design and develop high-performance, scalable APIs using Node.js / Python.
■ Build secure, reliable services for high-throughput, customer-facing applications.
■ Ensure clean, testable, and maintainable code following modern software design principles. Front-End Development
■ Lead development of responsive, high-quality UIs using React
JS / Angular
JS.
■ Collaborate with product and UX teams to deliver intuitive and performant user experiences.
■ Ensure frontend performance, accessibility, and cross-browser compatibility. Requirement Gathering & Execution
■ Partner with Product, Business, and Stakeholders to translate requirements into technical solutions.
■ Break down complex problems into executable plans and guide teams through delivery. Team Leadership & Collaboration
■ Mentor and guide junior and mid-level developers through code reviews, design discussions, and technical coaching.
■ Foster a strong engineering culture focused on quality, ownership, and continuous improvement.
■ Ensure alignment across teams and clear communication of goals and priorities. Compliance, Risk & Reliability
■ Ensure systems adhere to security, compliance, and regulatory requirements.
■ Build resilient systems with strong monitoring, logging, and failure-handling mechanisms. Documentation & Process
■ Maintain architecture diagrams, technical documentation, and development standards.
■ Contribute to improving engineering processes, CI/CD pipelines, and deployment workflows.
Your Growth Career Acceleration
■ Opportunity to grow into Engineering Manager, Architect, or Platform Leadership roles.
■ High visibility role influencing platform strategy and large-scale systems.
Skill & Domain Expansion
■ Work on CPaaS platforms handling billions of real-time communications.
■ Exposure to distributed systems, messaging platforms, and cloud-native architectures. Leadership Development
■ Strengthen leadership, decision-making, and stakeholder management skills.
■ Collaborate with senior leadership and industry experts.
Knowledge & Skill-set Required Core Experience
● 7–8+ years of experience in full-stack development with strong production exposure
● Proven experience in Tech Lead / Senior Engineer roles Back-End Expertise
● Strong hands-on experience with Node.js (and/or Python)
● Expertise in designing REST APIs and scalable backend systems
● Solid understanding of OOP, functional design, and system design principles Front-End Expertise
● Strong proficiency in HTML, CSS, SASS, and responsive design
● Hands-on experience with React
JS (preferred) or AngularJS
● Experience building enterprise-grade, performance-optimized UIs Production & Dev Ops Awareness
● Experience…
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