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Job Description & How to Apply Below
AI Coordinator, Community Engagement
Job Location s
IN-Mumbai Posted Date6 days ago(09/02/2026 08:00)
Job # of Openings1
Category Project Management
Banding1 Job Purpose AI Coordinator provides support to external vendors (raters) through our community engagement platform.
Job Overview
Key Responsibilities
Provide First-level support to our external vendors (raters) on Data Services projects using our community engagement platform
Assign support requests to Project Managers in cases where second-level support is necessary
Communicate with raters and provide information needed to ensure smooth delivery of Data Services projects
Status monitoring across all assigned tasks and troubleshooting any issues
Skills & Experience
Very good verbal and written English proficiency - you would be working in and English-speaking environment
Previous experience in customer support or customer facing role.
Attention to detail, ability to improvise, solve problems and work independently
Knowledge of Windows and Microsoft Office
Team spirit-you will be part of a team that helps each other
Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner , putting clients fist and winning together , to pioneer , innovating fearlessly and leading with vision and courage, to progress , aiming high and growing through actions and to deliver , owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.
RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3
Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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