More jobs:
Job Description & How to Apply Below
GURUGRAM, India
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before’ .
Function :
Customer Experience
Reporting To: TL
- Service Delivery
Job Level: Manager/Senior Manager
Purpose of the Job
This role is responsible for project management and service delivery of all products & services.
• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization
Key Deliverables
Customer engagement & communication
Project kick off meeting/call with Customer
Resolution of customer dependencies
Share Project Plan with the customer
e2e tracking & monitoring of project delivery
Proactive & timely project status update to the customer
Project Stage tracking & ensure timely delivery
Project follow ups, escalations and constraint resolution
Delivery of third party media/bandwidth
Customer CPE integration & testing
Schedule planned activities with the customers
Accelerate & Maximize revenue by faster deployment of project
Skills Required
Good understanding of project management concepts and methodology
Excellent relationship management with customer, cross functional team
Good written and verbal communication skills
Good understanding of products, services
Good planning & execution skills
Can do attitude & problem solving skills
Quick thinking & analytical ability
Process orientation and eye for detail
Result Orientation
Educational Qualifications
6 – 10 years project execution experience in Telecom/ISP industry
Sound understanding of telecom technology,
products & services
Work Experience
Diploma Technical, preferably
B.E/B.Tech
Qualify CS Hiring Test
Strong communication skills
Strong planning and execution skills
Project Manager
GURUGRAM, India
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before’ .
Function :
Customer Experience
Reporting To: TL
- Service Delivery
Job Level: Manager/Senior Manager
Purpose of the Job
This role is responsible for project management and service delivery of all products & services.
• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization
Key Deliverables
Customer engagement & communication
Project kick off meeting/call with Customer
Resolution of customer dependencies
Share Project Plan with the customer
e2e tracking & monitoring of project delivery
Proactive & timely project status update to the customer
Project Stage tracking & ensure timely delivery
Project…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×