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Job Description & How to Apply Below
Finacle Application Support / Delivery Lead
Location:
PAN India
Experience:
7+ Years (Minimum 5 Years Relevant Experience)
Education:
Science / Commerce Graduate (Preferred: BE /
B.Tech / MCA / MBA)
We are seeking an experienced Finacle Application Support / Delivery Lead with strong expertise in Finacle CBS (Version 10.x) and Banking IT support. The ideal candidate will have deep functional knowledge of core banking operations, excellent troubleshooting skills, and hands-on experience managing critical banking applications.
Eligibility Criteria
✔ Science / Commerce Graduate (Preferred: BE /
B.Tech / MCA / MBA)
✔ Minimum 7 years of total experience in Banking IT Domain
✔ Minimum 5 years of relevant/in-scope experience
✔ Strong exposure to Finacle CBS Version 10.x
Mandatory Certifications (At Least One Required)
✅ ITIL4 Professional Certification
✅ PRINCE2 Certification
✅ PMP Certification
Required Experience & Skills
✔ Strong working knowledge of Finacle Menu Options (CBS 10.x)
✔ Understanding of banking business logic & operations
✔ Experience handling production support & banking IT solutions
✔ Expertise in EOD / BOD operations
✔ Hands-on experience with Service Management / Ticketing Tools
✔ Strong troubleshooting & incident resolution capabilities
✔ Experience working as a Delivery Lead in similar projects
Key Responsibilities
Finacle 10.2.x Application Support & Operations
✔ Support and maintain Finacle 10.x application modules:
• Branch Operations
• CASA, TD, Loans, Trade Finance, Locker
• Alternate Delivery Channels
▪ SWIFT
▪ Clearing
▪ Utility Payments
▪ Financial Inclusion
✔ Perform product fatal error analysis
✔ Review and analyze application logs & services
✔ Monitor application availability & performance
✔ Log and track incidents with internal/external service providers
✔ Escalate issues to Delivery Leads / Service Providers when required
✔ Ensure timely updates on assigned calls/tickets
✔ Execute application maintenance activities as per checklists
✔ Conduct primary testing for vendor fixes in T&D
✔ Support UAT activities for vendor fixes/releases
✔ Follow Change Management processes & CMAs
✔ Execute DC-DR activities as per schedules
✔ Maintain & publish Minutes of Meetings (MoM) with vendors/
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