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Job Description & How to Apply Below
This is a leadership role focused on guiding a team of migration consultants and architects responsible for delivering high-quality data migration services across global life sciences implementations. The position combines people management, technical delivery oversight, and customer-facing leadership in a fast-paced SaaS environment. You will play a key role in ensuring successful migrations for enterprise customers using cloud-based platforms, while driving operational excellence and team performance.
Acting as a servant leader, you will support your team's growth, resource planning, and execution quality while maintaining strong engagement. The role also requires close collaboration with cross-functional teams including services and product to ensure seamless customer outcomes. This is a remote-first position within an international environment that values autonomy, accountability, and continuous improvement.
Accountabilities
Lead, manage, and grow a team of migration consultants and architects delivering services for global pharmaceutical and biotech customers.
Oversee resource planning, utilization tracking, and ensure strong operational execution across migration projects.
Act as a trusted advisor to customers on migration strategy, methodologies, and best practices.
Serve as an escalation point for complex customer issues, ensuring timely resolution and alignment with customer success goals.
Collaborate with internal teams such as Services and Product to ensure seamless project delivery and long-term customer satisfaction.
Drive hiring initiatives in India to build a strong pipeline of high-quality migration talent.
Establish and enforce standardized tools, methods, and delivery frameworks across the team.
Support proposal development and engagement planning in partnership with broader delivery and practice teams.
Requirements
Minimum 2+ years of experience in a people management or technical leadership role in a global delivery environment.
At least 5+ years of experience in data migration, implementation, or integration consulting for enterprise software systems.
Proven experience building, managing, and developing high-performing technical teams.
Strong ability to manage escalations and navigate complex customer environments effectively.
Solid understanding of enterprise systems such as SAP, Salesforce, Oracle, SharePoint, or similar platforms.
Experience working in international, cross-functional, and client-facing environments.
Strong communication, analytical, and organizational skills with a results-driven mindset.
Nice to have: exposure to Veeva Vault or other cloud platforms and familiarity with pharmaceutical R&D domains such as Clinical, Regulatory, or Quality.
Benefits
Opportunity to grow within a high-growth global SaaS organization.
Flexible remote-first working model supporting work-life balance.
Health and wellness programs designed to support employee wellbeing.
Flexible vacation policies encouraging rest and recharge.
Charitable giving program supporting social impact initiatives.
Strong focus on professional development and career progression opportunities.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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