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Job Description & How to Apply Below
Ridge IT is seeking to hire a
Netskope Deployment Engineer
to support our solutions practice through project‑based technology implementations, Tier 2/3 technical issue resolution, and direct customer support.
This role offers significant growth potential and exposure to cutting‑edge cloud security technologies. We are a highly customer‑focused organization—our team works hard to exceed expectations at every turn.
What We Are Looking Fo
rRidge IT is seeking a professional who
:
Has strong experience deploying Netskope to commercial customer infrastructur
eHas strong interpersonal skills and can lead and manage multiple ongoing deployment
sEnjoys working with people and modern cloud security solution
sDemonstrates excellent customer service skill
sCan perform 100% of their work remotely using Microsoft Team
sHas a solid understanding of cloud technologie
sEnjoys rotating between roles and projects supporting the same toolse
tHas Tier‑2 troubleshooting or enterprise‑level support experienc
eIs seeking a long‑term professional home with real career growt
hBelieves that
“if the company wins, I win
”
Position Breakdo
wn Projects / Tier 2–3 Technical Work – 6
0%
Deployment Advisory Projects – 4
0%
Your primary responsibility is solving complex issues and delivering white‑glove implementation services for our commercial customer
s.Additional responsibilities includ
e:
Supporting sales teams with subject‑matter expertise, product demos, and test environmen
ts Advising customer IT teams on implementing our SaaS solutio
ns Providing technical guidance throughout the deployment lifecyc
leThe Ideal Candida
teThe ideal candidat
e:
Is a professional, collaborative team play
erHas a fearless approach to technolo
gy Actively learns and researches new technologies outside of wo
rkHas the ability and drive to grow beyond their current résu
méDemonstrates strong analytical and troubleshooting skil
lsHas excellent written and verbal communication skil
lsCan work independently with minimal oversight and meet deadlin
esThe Wo
rk Manage the full implementation process in alignment with company deployment schedules and SO
PsTroubleshoot complex, multi‑system issu
es Configure and deploy SaaS security offerin
gs Provide technical advisory support via Zoom, email, and pho
ne Offer specialized support to implementation and sales tea
ms Specific Skil
ls Advanced troubleshooti ng across multi‑system environmen
ts Firewall rul es experien
ce Strong knowledge o f TCP/IP, routing, and network segmentati
on Experience wit h VPN technologi
esURL filteri ng experien
ce Virtual machine manageme
nt Experience wit h SAML or modern authentication protoco
ls Knowledge o f Azure
ADDemonstrated experience wit h Cloud/SaaS technologi
esCCNA (Plu
s)
Netskope (Require
d)
Experience wit h firewalls (Require
d)
Experience wit h Fortinet (Plu
s)
Experience wit h Cisco (Plu
s)
Bilingual (Plu
s)
Added Bonus Skil
ls Office 365 technologies (Exchange, One Drive, Intune, SharePoint, File Storag
e)
Azure environment manageme
ntPower She
ll Netskope platform experien
ce Qualificatio
ns5+ years of consulting or technology experien
ce3+ years in client‑facing rol
es Excellent multitasking and prioritization skil
ls Strong analytical and problem‑solving abiliti
esA drive for quality, efficiency, and timeline
ss Bachelor’s degree preferr
ed
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