DLP Operations Lead

DLP Operations Leadership
Lead day‑to‑day DLP monitoring, investigation, incident response, and escalation activities.
Act as the primary point of contact for DLP operations.
Drive operational maturity by defining and tracking SLAs, KPIs, and response timelines.
Assess risk and determine business impact of data leakage incidents.
Lead, mentor, and review work of junior DLP analysts.
Coordinate with SOC, IT, Legal, Compliance, and Business teams during DLP incidents.
Handle business exceptions, risk acceptance decisions, and policy escalations.
Communicate clearly and confidently with technical and non‑technical stakeholders.
Strong spoken English with the ability to lead discussions and incident calls.

Endpoint, Cloud, Inline & Email Security
Hands‑on management of enterprise DLP solutions (e.g. Zscaler, Microsoft Purview DLP, Symantec, Forcepoint)
Design, create, tune, and optimize DLP policies across:
Endpoints, Email, Cloud platforms, and Network channels
Perform incident triage, investigation, root cause analysis, and false‑positive reduction.
Knowledge of data discovery and data flow mapping across enterprise environments.

Process, Documentation & Continuous Improvement
Create and maintain DLP SOPs, investigation playbooks, and documentation.
Drive continuous improvement of DLP processes, workflows, and automation.
Produce clear operational and risk reports for leadership.

Governance, Risk & Compliance
Understanding of regulatory requirements (GDPR, ISO 27001,– as applicable)
Alignment of DLP controls with organizational policies and Procedure
Support audits, compliance reviews, and management reporting

Soft Skills
Analytical and problem‑solving mindset
Ability to work under pressure during incidents
Ownership, accountability, and decision‑making capability