Job Description & How to Apply Below
Role Overview :
We are looking for a highly organized, execution-oriented leader to drive governance, coordination, and delivery across the Digital Office. This role works closely with the Chief Digital Officer to ensure alignment, visibility, and execution across strategic technology, digital, and business transformation initiatives.
The Chief of Staff is single-threaded to the CDO — the role exists to multiply the CDO’s effectiveness across the digital and technology agenda.
The ideal candidate thrives in a fast-paced environment, can manage multiple priorities simultaneously, and excels at bringing structure, discipline, and accountability to complex cross-functional programs.
Key Responsibilities:
Strategic Thought Partnership to the CDO
Synthesize signals from across the five Digital & Technology functions — Product, Tech Ops, Data & Analytics, Shared Services, and Information Security — and surface tensions, dependencies, and decisions that warrant the CDO’s attention
Help the CDO sharpen the questions that matter before the decks get built — what to focus on this week, this quarter
Translate function-level inputs into a single, coherent view of the CDO Office’s progress and pressure points
Transformation Governance & Program Management
Drive governance and execution tracking across enterprise digital, technology, and transformation initiatives
Establish and manage program review mechanisms, steering committees, and leadership governance forums
Monitor program milestones, dependencies, risks, and mitigation plans across multiple work streams
Ensure timely follow-up and closure of actions arising from audits
Maintain visibility on key deliverables, timelines, and business outcomes
Executive Office & Leadership Support
Support the CDO in driving strategic priorities and organizational initiatives
Prepare leadership presentations, review materials, board updates, and executive communications
Consolidate updates from multiple functions and provide clear visibility on progress, risks, and decisions required
Facilitate leadership reviews and ensure alignment across stakeholders
Support planning and execution of key organizational priorities
Cross-Functional Coordination
Partner with business, technology, product, operations, and external partners to drive execution of key initiatives
Coordinate across teams to resolve dependencies and remove execution bottlenecks
Ensure consistent communication and alignment across programs and stakeholders
Support decision-making through structured analysis and data-driven insights
Build strong working relationships across functions to drive outcomes
Organizational Health & People Pulse
Maintain a pulse on the health of the Digital & Technology organization — employee sentiment, attrition signals, and cross-function collaboration quality
Track internal stakeholder satisfaction with the CDO Office and surface friction points early
Support the CDO in interpreting people signals and shaping interventions where needed
Act as a cultural barometer across the Digital & Technology organization
Balance Score Card Tracking & Reporting
Define and maintain program dashboards, scorecards, and reporting frameworks
Identify execution risks and escalate
Drive accountability through regular progress reviews and performance tracking
Support leadership with timely and accurate reporting
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