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Senior Technical Support Engineer -IP​/MPLS Networking

Job in 400001, Mumbai, Maharashtra, India
Listing for: Ribbon Communications
Full Time position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    Systems Engineer
  • Engineering
    Systems Engineer
Job Description & How to Apply Below
3 to 6 years of direct technical support experience involving customer interaction, troubleshooting, and deployment of solutions in IP-MPLS networks of varying scales.
Expertise in several networking domains including:
Routing Protocols: OSPF, ISIS, BGP, MP-BGP, Labeling Protocols: LDP, SR, RSVP, BGP-LU, Traffic Engineering, VPN Technologies: MPLS-TP/IP, L2

VPN, L3

VPN, E-VPN, and interworking of L2

VPN and L3

VPN, Layer 2 Switching: subnetting, VLANs, xSTP, VRRP, Protection and Restoration Mechanisms: FRR, Linear Protection, PW-R, LAG/MC-LAG, Timing Synchronization: IEEE 1588v2 PTP, SyncE, Quality of Service (QoS).
Any certifications like CCNA, CCNP, JNCIA, or JNCIS-SP added advantage.
Hands-on commissioning and diagnostics experience with network vendor products.
Familiarity with network monitoring tools such as Wireshark and Solar Winds.

Experience with ticketing systems like Salesforce, Oracle, or JIRA
Education qualification:

B.Tech/B.E
Position Requirements
10+ Years work experience
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