Site Reliability Engineer; SRE

Position: Site Reliability Engineer(SRE)
Role Overview :
We are hiring an experienced SRE leader to manage a global Incident Management team and drive operational excellence for this engagement. The role involves leading teams, handling complex incidents, and improving overall incident response strategy.

Key Responsibilities:

Lead and mentor a

team of SRE engineers (Level 7 ICs)
Own

end-to-end incident management operations

across regions
Establish and drive

incident response processes and governance
Ensure effective

16x7 delivery model across geographies
Act as escalation point for

critical incidents and stakeholder communication
Drive continuous improvements in

MTTM and operational efficiency
Lead

process enhancements, SOP creation, and knowledge transfer planning

Required Skills:

Strong experience in

SRE / Incident Management leadership
Proven ability to manage

high-impact, complex incidents
Excellent

communication, stakeholder management, and leadership skills
Ability to

drive alignment and influence cross-functional teams
Technical

Skills:

Ability to proactively identify risks using monitoring tools such as Data Dog and Grafana dashboards
Experience in incident response with capability to quickly restore services (restart, patch, or remediate live issues)
Strong focus on minimizing service downtime across environments
Hands-on experience supporting both on-premise (Linux environments) and cloud platforms (primarily Azure, with some exposure to GCP)
Solid understanding of networking concepts and system architecture