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Job Description & How to Apply Below
Our IT Delivery Center aims to build strong and sustainable solutions for customers across Europe. We are looking for a Site Reliability Engineer (SRE ) to join our team to build, support, and drive customer innovations, bringing efficiency to processes through effective management of reliability, availability, and operational excellence.
In alignment with Avigna’s values, we are committed to providing an inclusive work environment for all employees to positively impact our culture every da y.
Experience : 7 + years of relevant experience in Site Reliability Engineering, Dev Ops, maintenance & operations, and/or software development.
Location : India
Mode of Work: Remote
Responsibilities
Work as part of a cross‑functional product team, acting as a reliability expert for assigned products or product areas
Apply Site Reliability Engineering best practices in collaboration with SRE governance teams
Ensure high delivery quality, operational stability, and regular KPI and reliability reporting
Collaborate closely with product teams to ensure predictable operations and minimize production disruptions
Share best practices within the SRE/Operations capability and continuously improve ways of working
Monitor, manage, and resolve production issues across supported applications
Perform technical analysis and troubleshoot complex production incidents
Enhance monitoring and alerting capabilities with a strong focus on preventive and proactive measures
Drive product improvements through code analysis and log inspection
Implement continuous improvements in proactive monitoring, automation, and housekeeping activities
Ensure overall environment stability, availability, and reliability
Automate operational and development processes using scripts and Dev Ops tools
Participate in on‑call rotations to support and resolve business‑critical incidents
Qualifications
Strong hands‑on experience in Site Reliability Engineering and Dev Ops practices , including CI/CD and automated testing
Solid experience working in eCommerce platforms and environments
Good understanding of solutions architecture with the ability to quickly identify root causes of issues
Experience working with API‑based frameworks ; exposure to headless commerce platforms is a plus
Familiarity with ITIL support processes and ITSM tools (e.g., Service Now) in microservices‑based environments
Experience maintaining, supporting, or developing web, desktop, and mobile applications
Knowledge of performance engineering and application reliability concepts
Hands‑on experience with front‑end and backend technologies such as React
JS, React Native, NodeJS
Experience building CI/CD workflows using tools like Git Hub Actions
Exposure to cloud platforms such as Azure and/or Google Cloud Platform
Experience with Infrastructure as Code tools (Terraform, Ansible)
Working knowledge of Kubernetes managed services (AKS, GKE)
Experience using monitoring and observability tools such as Splunk, Grafana, or similar
Practical understanding of SRE metrics including SLI, SLO, and Error Budgets
Proficiency in at least one programming language: Python, Java, C#, Go, or Ruby
Strong analytical skills with a passion for problem‑solving and continuous improvement
Ability to stay current with emerging technologies and propose innovative solutions
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