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Job Description & How to Apply Below
Location Remote
Must Have Skillset
5 - 8 years’ experience of Concur as System Analyst with good understanding of Concur process & functionality. i.e. Concur administration, Concur Travel, Trip Request and Expenses
Experienced with at least two or more Concur implementations.
In the end-to-end implementation, undertaken roles in all key phases from Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live & Support
Excellent understanding of integration with ECC and SAP S4
In-depth knowledge of ITIL processes such as Service Design, Service Transition, etc.
Good to have Skillset
Good knowledge of Concur Configuration
SAP FICO Certification is a plus
Basic ABAP skills - able to write program’s specification for interface is a plus
Soft skills
Possess good communication and interpersonal skills to manage stakeholders at different levels and roles within and outside of the Global IM.
Strong verbal English ability. Strong integration with colleagues, users and business partners around the world
Sensitive to differences in culture, yet able to put work as a priority in an appropriate way when dealing with colleagues across cultures and borders.
Result-oriented & concluding work ethic to always deliver on-time, on-scope and on-budget
Troubleshoot issues reported by users and develop bug fixes
Handle tickets reported in a timely manner with high quality solutions.
Resolve incidents to meet aggressive resolution targets defined by service level agreement.
Identify and/or resolve root causes for incidents and defects with help from teammates or developers.
Analyze and propose optimal design changes to improve the existing solution
Create GAPs where appropriate and follow up with project team
Provide Analysis, Configuration, Testing, Rollout, Training and Documentation when involved in project work
Stakeholder Management
Deliver GAPs collaboration with Global Process team
Develop team competence
If this sounds interesting, I’d love to chat more about it. Let me know if you’d like to discuss further!
Varij Sharma
varij.sharma |
Position Requirements
10+ Years
work experience
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