Storage Support Engineer

Position: Storage Support Engineer - 8+ years
Job Title:

L3 Storage Support Engineer

Location:

Mumbai and Navi Mumbai (Hybrid model)
Contract Duration: 3+ years

Experienced in deploying and administering Net App Storage (CDOT and 7-Mode), including troubleshooting performance issues, firmware and OS upgrades, and storage management tools:
OnCommand Unified Manager, Performance Manager, and Insight, and managing backup integration with Net App technologies.
Proficient understanding of Net App Storage concepts and technologies:
Snapshots, controller failover, provisioning, deduplication, cloning, Snap Mirror, and Intelli Snap — including monitoring, troubleshooting, replication, security hardening, and performance tuning.

Experience with additional Net App platforms — Storage

GRID, E-Series, or Solid Fire — would be highly regarded.

Experience with automation tools such as Net App Workflow Automation and Ansible.
Experience writing basic Power Shell or Python scripts would be beneficial.
Strong understanding of storage protocols and technologies:
Fibre Channel, CIFS, NFS, iSCSI, and S3 Object.

Experience with data migration from third-party systems to Net App, including host and application-level migration.
Expertise in Brocade or Cisco SAN switch administration, troubleshooting SAN connectivity, SAN zoning, and firmware upgrades.
Strong knowledge of FC and IP-based storage replication.
Experience in Windows and Linux System Administration.
Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms.
Knowledge of ITIL methodologies: change, incident, problem, and configuration management.

Experience with infrastructure design, build, deployment, and disaster recovery testing.
Understanding of compute, virtualization, and networking components:
Net App/Cisco Flex Pod architecture, Cisco UCS, IBM Blade Center, System X, VMware vSphere, Microsoft OS and Applications, and Commvault.