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Associate Process Manager

Job in 400001, Mumbai, Maharashtra, India
Listing for: eClerx Investments Ltd
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Job Description & How to Apply Below
We are seeking a proactive and experienced  Incident Manager  to join our team at eClerx, a leading Internet Service Provider. The ideal candidate will be responsible for managing and resolving high-priority customer issues, service disruptions, and internal escalations in a timely and professional manner. This role requires excellent cross-functional collaboration, customer communication, root cause analysis, and continuous improvement mindset to enhance service reliability and customer satisfaction.
Position Requirements
10+ Years work experience
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