Technical Lead, IT​/Tech, Systems Engineer

 TECHNICAL LEAD
Role Summary
Provides technical leadership and engineering direction across software delivery squads within the Software Engineering Centre of Excellence (CoE). Responsible for guiding solution design, engineering quality, architecture alignment, development standards, and technical delivery execution. Works closely with architects, Product Owners, Scrum Masters, developers, QA, Dev Ops, and business stakeholders to ensure scalable, secure, and high-quality software solutions are delivered in alignment with business and technology objectives.

Be able to provide Hands-On Technical Support when necessary.
Responsibilities
Lead and guide software engineering teams in the design, development, and delivery of enterprise software solutions
Provide technical leadership across multiple agile squads and support engineering best practice
Drive solution design, architecture alignment, and technical decision-making across projects and platform
Collaborate with architects, Product Owners, business stakeholders, and engineering teams to define technical requirements and delivery approaches
Ensure engineering standards, coding practices, security controls, and quality assurance processes are implemented consistently
Support estimation, sprint planning, technical roadmaps, and delivery execution activities
Review and approve technical designs, code quality, and implementation approaches
Identify and resolve technical risks, dependencies, and delivery blockers
Support Dev Ops, CI/CD, automation, and cloud engineering practices across delivery teams
Mentor and coach developers and engineers to improve technical capability and engineering maturity
Drive continuous improvement initiatives within the Software Engineering CoE
Support production stability, operational readiness, troubleshooting, and root cause analysis activities where required
Contribute to reusable engineering assets, frameworks, accelerators, and standards
Collaborate with Business Operations, Delivery leads, and stakeholders to support governance and reporting requirements
Evaluate and recommend emerging technologies, tools, and engineering practices
Hands-On Technical Support
Perform hands-on deep dives into code, system behaviour, and technical implementations to support teams in resolving complex issues
Work directly with engineers during troubleshooting, debugging, root cause analysis, and remediation of production and delivery challenges
Provide practical technical guidance through code-level review and collaborative problem-solving where team support is required
Qualification & Experience
Bachelor’s degree (BA/BS) in Computer Science, Information Systems, Software Engineering, or related field preferred
At least 8–10 years of experience in software engineering and application development environments
At least 3–5 years of experience leading engineering teams or technical delivery initiatives
Strong experience in enterprise application architecture, system integration, APIs, and modern software engineering practices

Experience with cloud platforms, Dev Ops practices, CI/CD pipelines, and Agile delivery models
Experience working with distributed systems, microservices, and scalable application design
Experience across the full software development lifecycle (SDLC)
Relevant technical certifications advantageous
Preferred Skills
Technical leadership and mentoring
Solution design and architecture alignment
Strong software engineering and coding capability
API, integration, and microservices development
Dev Ops and CI/CD practices
Cloud engineering and platform technologies
Analytical and problem-solving capability
Stakeholder engagement and communication skills
Risk and dependency management
Process improvement and engineering optimisation
Strong collaboration and team leadership capability
Ability to work independently and across multiple agile squads
Good communication (written and oral) and interpersonal skills
Good organisational, multi-tasking, and time-management skills