EUC Support Engineer

Department: IT Infrastructure / End User Computing (EUC)
Timing : APAC

Job Summary
:

We are seeking a skilled DaaS / EUC Support Engineer with hands-on experience in endpoint management, device lifecycle support, vulnerability remediation, and ITSM-based service delivery. The candidate should have expertise in Microsoft Intune, Automox, JAMF, MDM platforms, vulnerability assessment, EUC hardware support, and vendor coordination. The role ensures seamless endpoint operations across Windows, macOS, and mobile devices

Key Responsibilitie
s:
• Manage endpoints using Intune, Automox, JAMF, and MDM too
ls
• Handle device provisioning, software deployment, patching, and complian
ce
• Support DaaS and EUC operatio
ns
• Perform patch management and vulnerability remediati
on
• Execute onboarding and offboarding activiti
es
• Coordinate with vendors for hardware and service suppo
rt
• Manage incidents through ITSM tools like Service Now or Reme
dy
• Maintain documentation and ensure SLA adheren

ce
Required Skil
ls:
• Strong experience in Intune, Automox, J
AMF
• Knowledge of Windows, macOS, and mobile device managem
ent
• Experience in patching, vulnerability management, and complia
nce
• Familiarity with Azure AD / Active Direct
ory
• Experience in ITSM tools (Service Now/HPSM/ BMC Reme

dy)
Experie
nce:4–8 years in EUC / Endpoint Management / Desktop Sup

port
Preferred Certificat
ions:

Microsoft Endpoint Administ
rato
rJAMFITIL Found
ationAu

tomox
Candidate Pr
ofile:

Strong communication and stakeholder mana
gement

Customer-focused and pro
active

Ability to work in fast-paced enviro

nments