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Head of Commercial; SaaS Platform

Job in 400001, Mumbai, Maharashtra, India
Listing for: Alliance Recruitment Agency
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    Ecommerce
Job Description & How to Apply Below
Position: Head of Commercial (SaaS Platform)
About the Company

Company is seeking an experienced, driven Head of Commercial to spearhead the go-to-market strategy and execution for our consolidated e-commerce-to-accounting integration and payment gateway platform. This leader will be responsible for building and inspiring a high-performance commercial team, driving customer acquisition and retention, and ensuring revenue growth as we transition from a portfolio of individual apps into a leading unified solution.

You will work closely with Product, Marketing, and Customer Success to make our ambitious platform vision a commercial success.

About the Role

Company is seeking an experienced, driven Head of Commercial to spearhead the go-to-market strategy and execution for our consolidated e-commerce-to-accounting integration and payment gateway platform.

Responsibilities

Develop and execute the commercial and go-to-market strategy for our new consolidated platform, covering e-commerce, accounting integrations, and payment gateway services in the Nordic and international markets
Lead, scale, and mentor the commercial team (sales, partnerships, customer success)
Own the sales pipeline, lead generation, conversion, and retention initiatives
Define and implement pricing, packaging, and positioning strategies to maximize competitiveness and revenue across integration and payment solutions
Identify, pursue, and establish strategic partnerships with e-commerce platforms, accounting providers, and payment gateway providers (e.g., Stripe, Adyen, Nets, Klarna) to expand reach and unlock new revenue channels
Collaborate with Product and Marketing to ensure alignment of product roadmap, platform messaging, and competitive positioning
Monitor and analyze market trends, customer needs, and competitors (A2X, Synder, IEX, Sharespine, Webgility, etc.) to continually adapt strategy and ensure differentiation
Set KPIs and be accountable for sales targets, renewals, and commercial metrics
Report regularly to senior leadership, providing insights and recommendations for continued commercial acceleration

Qualifications

5+ years’ experience in SaaS commercial leadership, in e-commerce, payments, accounting, or integration domains
Proven track record of launching and scaling SaaS platforms from launch to market leadership
Deep understanding of SaaS sales, marketing, and customer success best practices, including self-service and enterprise sales models
Experience managing both direct sales and partner/channel sales globally
Knowledge of payments ecosystem, including payment gateway providers and financial compliance requirements in SaaS go-to-market contexts
Analytical mindset with strong skills in data-driven decision-making and competitive analysis
Ability to build, lead, and inspire high-performance commercial teams
Exceptional communication, negotiation, and cross-functional collaboration skills
Fluent in English;
Nordic languages a plus
Familiarity with e-commerce platforms (Shopify, Woo Commerce, Magento), accounting systems (e-conomic, Fortnox, Xero), and payment gateway solutions (Stripe, Adyen, Nets, Klarna)

Required Skills

Experience growing Nordic B2B SaaS brands internationally
Prior exposure to competitors such as A2X, Synder, IEX, or Sharespine

Pay range and compensation package

Salary up to 30 LPA

Equal Opportunity Statement

This role is central to Company's next phase and requires a strategic, hands-on commercial leader able to scale a unified SaaS business covering e-commerce, accounting, and payments in a competitive and dynamic market.
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