L2 Support

We’re Hiring – L2 Support Engineer
KGiSL is looking for passionate and skilled L2 Support Engineer
Role: L2 Support Engineer

Experience:

2-5 Years

Location:

Mumbai
Notice Period:
Immediate to 15days

Key Responsibilities
Log reading — app logs, server logs, middleware logs

· Basic Linux — navigating directories, reading files, checking processes

· Ticket tools — Jira, Service Now, or equivalent ITSM
· Application configuration — config files, env variables

· Basic SQL — SELECT queries to validate data
· REST API basics — using Postman or curl to test endpoints

· SLA awareness — prioritisation of P1–P4 tickets
· Clear written communication — client-facing updates & RCA notes

· Capital markets domain knowledge — trade lifecycle (order → execution → clearing → settlement), position management, margin computation