Freelance IT Support​/Systems Administrator

Position: Freelance IT Support / Systems Administrator
We are looking for an experienced Freelance IT Support / Systems Administrator to support application, database, and infrastructure-related activities for a client project.

The ideal candidate should have hands-on experience with Team Dynamix, Visual Studio, SQL Server, and Active Directory, along with strong troubleshooting and coordination skills.

Key Responsibilities

- Manage and support tickets, incidents, and service requests using Team Dynamix
- Work with technical teams to troubleshoot application and system issues
- Support development and configuration activities using Visual Studio
- Write, validate, and troubleshoot SQL queries in Microsoft SQL Server
- Assist with database checks, reporting, and issue resolution
- Manage user accounts, access, groups, and permissions in Active Directory
- Support application access, authentication, and user provisioning activities
- Coordinate with internal teams and stakeholders for issue resolution
- Maintain documentation for support processes, fixes, and configurations

Required Skills

- Hands-on experience with Team Dynamix
- Working knowledge of Visual Studio
- Strong understanding of SQL Server

- Experience with Active Directory
- Good troubleshooting and analytical skills
- Understanding of IT support, ticketing, and incident management processes
- Good communication and documentation skills

Preferred Skills

- Experience in application support or system administration
- Knowledge of Windows Server environments
- Basic scripting knowledge is an added advantage
- Experience supporting enterprise IT environments