Middleware Support Engineer – webMethods & APIM

Job Role :
Web Methods & Azure APIM Administrator
Location :
Remote
Job Type :
Contract 2 hire

Required Skills & Experienc
e6–10+ years of experience in web Methods Administration / Middleware Support / API Management / Production Support for enterprise application

s
Strong hands-on experience wit
h:

Software AG web Methods Suite (Integration Server, Universal Messaging, My web Methods Server, Trading Networks, Broker/UM, MW
S)
Azure API Management (APIM) Administration and Suppo
rt Installation, configuration, administration, and troubleshooting of middleware and API management platfor
ms Containers and orchestration platforms such as Docker and Azure Kubernetes Service (AK
S)
Linux/Unix administration and shell scripti
ngCI/CD tools such as Git Lab, Jenkins, Azure Dev Ops, or similar automation too
ls Scripting:
Shell/Bash, Power Shell [Python is an added advantag
e
] Experience wit
h:

Monitoring tools (ELK, Prometheus, Grafana, Splunk, App Dynamics, Dynatrace, etc
.)Deployment automation and release management process
esSSL certificate management and security configuratio
ns Cloud platforms, especially Microsoft Azure and A
WSInfrastructure as Code (Terraform, ARM Templates, Bicep – preferre
d
) Strong understanding o
f:

Middleware architecture, API gateways, and integration patter
nsREST/SOAP APIs, API security, OAuth, JWT, and authentication mechanis
ms Networking fundamentals, load balancing, firewalls, DNS, proxies, and VPN connectivi
ty Kubernetes concepts including pods, deployments, ingress, services, name spaces, and scali
ngHigh availability, clustering, failover, and disaster recovery concep
ts Basic Database concepts (Oracle/SQL Server/MySQ
L)
Experience supporting high-availability enterprise integration and API management platfor
m
s Roles & Responsibiliti
e
s Administer and support Software AG web Methods and Azure API Management (APIM) environments across production and non-production syste
ms Perform installation, configuration, patching, upgrades, migration, and environment setup activities for web Methods and APIM platfor
ms Manage and support Integration Server, Universal Messaging, Trading Networks, My web Methods Server, and Azure APIM componen
ts Configure and maintain APIs, policies, subscriptions, security certificates, custom domains, and gateways in Azure AP
IMDeploy, monitor, and manage containerized middleware and API workloads on Docker and Azure Kubernetes Service (AK
S)
Configure Kubernetes resources including deployments, services, ingress controllers, config maps, secrets, and autoscali
ng Monitor platform health, API performance, availability, and traffic using enterprise monitoring and observability too
ls Implement and maintain API security standards, including OAuth, JWT, SSL/TLS, throttling, and access control polici
es Configure clustering, load balancing, failover, and disaster recovery mechanisms to ensure high availabili
ty Automate operational tasks, deployments, and monitoring using Shell, Power Shell, Python, and CI/CD pipelin
es Support CI/CD and Dev Ops processes for middleware and API deployments using Azure Dev Ops, Git Lab, or Jenki
ns Troubleshoot production incidents, perform root cause analysis (RCA), and implement preventive measur
es Coordinate with development, infrastructure, cloud, QA, and application teams for deployments and environment readine
ss Perform performance tuning, capacity planning, and optimization for middleware and API gateway platfor
ms Manage SSL certificates, secrets, user access, and compliance/security-related activiti
es Support release management activities, including deployment validation, rollback planning, and hypercare suppo
rt Maintain operational documentation, SOPs, runbooks, architecture diagrams, and knowledge base articl
es Ensure platform stability, reliability, and SLA adherence through proactive monitoring and operational excellen
ce Participate in on-call support, critical incident management, and production support activiti
es Drive continuous improvement initiatives focused on automation, platform optimization, governance, and operational efficien

cy