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Job Description & How to Apply Below
DHL Supply Chain
is a division of Deutsche Post DHL and is affiliated with DHL. Headquartered in Bonn, Deutsche Post has 510,000 employees.[3]
In 2016, DHL Supply Chain was primarily competing in strategic life sciences and healthcare, automotive and technology sectors of the market. The automotive sector, with its Lead Logistics Provider (LLP) service, has been shifting to China, India and Mexico as those countries become significant vehicle and parts manufacturers.[4] In Canadian and USA markets DHL Supply Chain operated under the name Exel until January 2016.
Responsibilities
Typical Business Titles
Expert - Purchasing Support
Differentiator
Apply practical knowledge of job area typically obtained through advanced education and work experience.
Work independently with general supervision.
Problems faced are difficult and partially complex.
Scope & Coverage
Global 2nd Level Support for GeT & NGeP/COUPA, Supporting COUPA Rollouts projects (DCS)
Key Tasks
Carrying out complex and global support tasks in area of the responsibility Procurement
Monitoring of automated processes and continuous optimization of chatbots
Escalation and information management in area of responsibility Support Function
Collaboration in the development of support materials and training documents
Implementation of control measures for external services
Conceptual collaboration and coordination of internal and global cross-team support processes
Administration of the ticket tool and the procurement support portal
Support of digitalization measures
Participation in global and regional projects
Support of test activities regarding the procurement tools and processes used
Collaboration in regional or global support teams as required
Drive continuous improvement
Advise on procurement processes, standards, policies, tools, and best practices
Support in change management and quality assurance processes and assist with implementation of new suppliers
Requirements
Skills
E-procurement, procurement tools and systems, requirements analysis, change management, E2E processing, agile methods, automation, integration, service quality, data analysis, DPDHL business knowledge (PTP), business processes, business strategy, stakeholder management, influencing, feedback, presentation & storytelling.
Qualifications & Key Requirements
Education Level
Bachelor's Degree or equivalent experience/qualification
Other Competencies
Confident handling of the standard software MS-Office Pro (Word, Excel, PowerPoint)
Knowledge and experience with purchasing tools such as SAP SRM, SAP S/4 Hana, Coupa
Experience in the area of support
Convincing and self-confident appearance when dealing with suppliers and divisional colleagues
Strong customer and service orientation
Strong interpersonal skills
Very strong analytical and conceptual skills
Ability to deal with conflict, work in a team and be assertive
Awareness of responsibility and costs, precise working methods
High degree of commitment, ability to work under pressure and mobility (also internationally)
Fluent in English
Experience Level
more than 2 years
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