ServiceNow TC- Offshore

Hiring:
Service Now TC Developer – ITSM/Platform (Night Shift)

Location:

Remote (India – Offshore)

Shift: Night Shift (US Hours)
Contract Duration:
July 2026 – December 2026 (Extension Possible)

We are looking for an experienced Service Now Technical Consultant (TC Developer) with strong expertise in ITSM and Platform Development to support a US-based client. The ideal candidate should have hands-on experience in ITSM modules, Service Catalog development, Flow Designer, and CMDB while following ITIL best practices.

Required Certifications
Service Now Certified System Administrator (CSA)
Service Now Certified Application Developer (CAD)
Service Now CIS – ITSM
Service Now CMDB Certification (CIS-Data Foundations/CMDB)
Service Now Flow Designer Certification/Micro-Certification

Required Skills & Experience
5+ years of hands-on Service Now development experience.
Strong experience with ITSM modules including:
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management
SLA Management
Service Catalog
Experience developing and maintaining Service Catalog Items, Record Producers, and Catalog workflows.
Hands-on experience building automated workflows using Flow Designer.
Strong knowledge of CMDB, CSDM, and Service Offerings.
Experience aligning legacy custom applications to native Enterprise Service Platform (ESP) standards.
Familiarity with Architecture Support Group (ASG) routing logic is a plus.
Strong platform development skills including:
Business Rules
Script Includes
Client Scripts
UI Policies
ACLs
Scheduled Jobs
REST Integrations

Solid understanding of ITIL best practices and enterprise Service Now implementations.

Excellent communication skills and ability to work independently in a remote offshore team.