Head of Product Operations

Role Summary
We are looking for a highly execution-driven operator to lead and scale Boomlet’s platform across Discovery, Advocacy, UGC, and Impact. This role sits at the intersection of Product, Tech, Data, and Business, and is responsible for turning vision into structured, high-quality execution.
You will work closely with leadership to build systems, drive delivery, and ensure that the platform scales efficiently while maintaining speed, accuracy, and impact.

Key Responsibilities
1. Product & Execution
Own end-to-end execution across Discovery, Advocacy, UGC, and Impact modules
Translate product vision into weekly execution plans and quarterly roadmaps
Work closely with Tech, Product, and Design teams to ensure timely delivery
2. Operations & Systems
Build and streamline SOPs across campaigns, data workflows, and client delivery
Ensure operational efficiency, speed, and scalability across functions
Identify bottlenecks and implement structured solutions
3. Data & Intelligence
Oversee social listening and media monitoring workflows
Ensure insights are real-time, actionable, and aligned with business goals
Collaborate with teams to convert insights into strategic outputs
4. Cross-Functional Alignment
Drive alignment across Tech, Product, Sales, and Client teams
Ensure seamless flow from insight → action → outcome
Act as a central point of coordination across functions
5. Client Delivery
Ensure high-quality execution of campaigns, dashboards, and reporting
Build systems for real-time tracking and performance measurement
Maintain consistency and reliability in client outputs
6. Revenue & Efficiency
Support operational ownership of revenue and cost efficiency
Optimise spends across data, influencer partnerships, and infrastructure
Improve margins through process optimisation and automation
7. Scaling & Growth
Build systems capable of handling high-volume data (1M+ mentions/day)
Enable scalability across 10K+ influencers and multiple campaigns
Prepare the platform for enterprise and global expansion

Ideal Profile
6–10 years of experience in SaaS, platforms, media-tech, or high-growth startups
Strong track record in execution, operations, and system-building
Experience working across Product, Tech, and Business teams
Highly structured thinker with strong problem-solving ability
Comfortable in fast-paced, ambiguous environments with high ownership

What This Role Is About
This is not a purely strategic or managerial role. This is a hands-on, high-ownership position for someone who enjoys building systems, solving problems, and driving execution  you thrive in turning ideas into structured execution and scaling platforms from 1 to 10, this role is for you.