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Job Description & How to Apply Below
We are a fast-growing B2B SaaS company building technology for lenders — banks, NBFCs, HFCs, and ARCs — to automate their collections and legal recovery workflows. As Project Manager, you will own client implementations end-to-end — stationed at the client's office in Mumbai, driving the deployment from kick-off through data migration, UAT, go-live, and adoption.
What you'll do
Own the complete implementation lifecycle for enterprise lending clients — plan, execute, and deliver on time
Be stationed at the client's Mumbai office as the single point of contact for the deployment
Map the client's existing collections and legal processes and translate them into platform configurations and workflows
Coordinate data migration — loan files, legal documents, notice templates, jurisdiction mappings — working closely with client IT and ops teams
Plan and run UAT cycles with client teams, track issues to closure with our product and engineering teams
Train client users across legal, collections, and operations teams, and drive adoption post go-live
Manage the project plan, milestones, dependencies, and risks; publish weekly status reports to client leadership and our internal team
Surface product gaps and client feature requests back to the product team
What we're looking for
2–6 years of experience in software implementation or project delivery, preferably in BFSI — core banking, LOS/LMS, collections platforms, or fintech SaaS
Hands-on experience deploying software at client sites: requirement gathering, configuration, migration, UAT, go-live
Based in Mumbai and comfortable working out of client offices full-time, with high ownership and minimal supervision
Strong Excel and data-handling skills; ability to understand loan and legal data structures
Exposure to NBFC/bank/ARC operations, collections, or SARFAESI processes is a strong plus
Excellent stakeholder management — you'll work with everyone from ops executives to CXOs
Willingness to travel within the city and occasionally outside based on client needs
Why join us
Work directly with senior leadership at some of India's largest lending institutions
High-ownership role with direct visibility to the founding team
Ground-floor opportunity in a rapidly scaling company solving a massive problem in Indian lending
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