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Job Description & How to Apply Below
We are currently hiring for Senior Technology Program Manager & Technology Program Managers
Location:
Mumbai
Role Details
The Senior Technology Program Manager is responsible for driving medium to large-scale, cross-functional technology programs , ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards.
The role acts as a bridge between business leadership (EXCO) and engineering teams (Internal and external project stakeholders including tech partners) , enabling seamless execution, risk mitigation, and timely delivery of complex technology initiatives
Overall
Job Description
1. Program Delivery & Execution
Own end-to-end delivery of large, complex technology programs from initiation to production rollout.
Drive planning, estimation, execution, and governance across multiple projects.
Ensure delivery within timelines, budget, and quality benchmarks .
Establish and track KPIs, milestones, and program health metrics .
2. Stakeholder & Governance Management
Engage with senior stakeholders, including EXCO and business heads , to align priorities and provide visibility on program status.
Lead governance forums, steering committees, and executive reviews.
Drive structured reporting on progress, risks, and dependencies .
3. Technology Leadership & Strategy
Contribute to technology roadmap and strategic initiatives aligned to enterprise goals.
Ensure adherence to enterprise architecture, security, and compliance standards .
Guide adoption of modern engineering practices (API-led, cloud, Dev Sec Ops ) .
4. Risk & Issue Management
Proactively identify and manage risks, dependencies, and bottlenecks .
Define mitigation plans and ensure timely resolution.
Escalate critical risks with clear impact and resolution path.
5. Delivery Excellence & Process Improvement
Drive adoption of Agile / Hybrid delivery models and best practices .
Continuously enhance delivery frameworks, tools, and processes.
Ensure effective SDLC governance, testing, and release management disciplines .
6. Financial & Resource Management
Oversee program budgets, forecasts, and cost optimization.
Align resource planning with program needs across internal teams and vendors.
Track and report financial performance and variances.
7. Team Leadership & Capability Building
Lead and mentor program managers, project managers, and engineering leads.
Drive a high-performance, ownership-driven culture .
Enable capability building across Agile, Dev Ops, and program governance.
Essential Skills
10+ years in leadership roles, with a proven track record of leading Programs across CX, UI/ UX, Digital LOS/ LMS, On-boarding, Payments functions.
Program & Delivery
Strong program management expertise (PMP / Agile certifications preferred)
Experience managing organization-wide, multi-stream programs
Technology
Working knowledge of:
APIs & Microservices
Cloud platforms (AWS / Azure)
Dev Sec Ops / CI-CD pipelines
Non-Functional Requirements and Capacity Sizing
High Level Architecture
Governance & Risk
Strong understanding of regulatory compliance and audit requirements
Risk management and issue resolution capabilities
Stakeholder Management
Ability to influence senior leadership and cross-functional teams
Strong communication, negotiation, and presentation skills
Behavioral Competencies
Ownership and accountability mindset
Strong analytical and problem-solving orientation
Ability to operate in a complex, fast-paced environment
Nice-to-Have
Experience in large-scale transformation programs (API, digital, payments)
Exposure to tools such as JIRA, Confluence, Service Now
Experience handling regulators / audit interactions
EDUCATION & CERTIFICATION
Essential requirement:
B.E/ MBA or Equivalent IT/ Masters qualifications
Preferred
Certifications:
PMP, Prince 2, Agile
WORK EXPERIENCE
Essential requirement: 8 to 20 years
Preferred:
Preferably from Banking / BFSI Space
Must be able to work under pressure and meet deadlines and handle multiple stakeholders
Desired Behavioral / Functional Traits
A] Behavioral Traits
Takes accountability and always geared up for taking initiative as self-starter and self-led
Credible and mature personality
Effective influencing skills and concise communicator
B] Functional / Technical Traits :
Technical Skills Requirement:
Strong understanding on one of the integration technologies IBM Data Power, Tibco, Mulesoft, etc.
Project management tools – MS projects etc.
Interested candidates kindly share your updated resume on
Regards,
Team HR
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