Senior Technical Project Manager, AI Solutions

Location:

Hyderabad or Gurgaon

Experience:

6 to 10 years

Employment Type:

Full-time

About Vibrium
Vibrium.ai is an Agentic AI company building India’s first Fully Autonomous Worker platform. Our digital workers help enterprises acquire, serve, and retain customers across voice, Whats App, and other digital channels.

We are live with 40+ enterprise clients, including Fortune 500 companies across BFSI, insurance, fintech, FMCG, and digital commerce. Vibrium is profitable, at $1M ARR, and has active deployments across India, Europe, and the US.

WE WILL ONLY CONSIDER APPLICANTS WHO FILL OUT THIS FORM:  (Use the "Apply for this Job" box below). Lx Neqpp Fh Gs5

Role Overview
We are looking for a senior, hands-on Technical Project Manager who can independently lead complex enterprise AI implementations from commercial handover to production go-live, stabilization, and adoption.
This is not a project coordination role. You will own delivery outcomes, client confidence, timelines, solution readiness, and cross-functional execution across Product, Engineering, AI, QA, Sales, and Customer Success.
You will manage multiple enterprise deployments involving APIs, data integrations, conversational AI workflows, voice and Whats App channels, testing, security reviews, and production rollouts.

What You Will Own
Enterprise Implementation and Delivery
Own the complete implementation lifecycle, from post-sales discovery and solution design through UAT, go-live, stabilization, and handover
Translate commercial commitments and client requirements into clear project plans, technical work streams, milestones, owners, and acceptance criteria
Establish delivery governance covering timelines, dependencies, risks, escalation paths, and decision-making
Ensure every deployment has a clearly defined scope, success metrics, test plan, rollout plan, and production-readiness checklist
Manage multiple enterprise implementations simultaneously without compromising delivery quality

Client and Stakeholder Leadership
Act as the primary delivery owner and senior point of contact for enterprise clients
Lead implementation kick-offs, governance reviews, UAT discussions, issue-resolution calls, and executive status updates
Set realistic expectations, manage scope changes, and identify risks before they affect timelines or client confidence
Convert ambiguous client requirements into structured decisions and executable action plans
Build trusted relationships with business, technology, operations, security, and leadership stakeholders

Technical Program Management
Coordinate integrations involving APIs, webhooks, client systems, data pipelines, telephony, Whats App, authentication, and enterprise security requirements
Work closely with Product, Engineering, AI, QA, and client technology teams to resolve technical dependencies
Understand system architecture and integration flows well enough to challenge assumptions, identify gaps, and drive decisions
Lead environment readiness, integration testing, UAT, production deployment, and post-launch monitoring
Ensure defects and production issues are prioritized based on business impact, with clear ownership and resolution timelines

Delivery Quality and Governance
Build and maintain project plans, RAID logs, dependency trackers, decision logs, UAT trackers, and go-live checklists
Define project-level success metrics covering timelines, solution quality, adoption, usage, and business outcomes
Build and standardize Vibrium’s end-to-end delivery process, from sales handover through go-live and stabilization
Create reusable stage gates, templates, ownership structures, and escalation processes that improve delivery speed and quality
Conduct delivery retrospectives and apply the learnings to future implementations
Escalate risks with clarity, supporting evidence, business impact, and recommended actions

Commercial and Product Alignment
Ensure delivery remains aligned with the signed scope, commercials, assumptions, and client commitments
Identify scope expansion, customization requirements, and potential change requests early
Provide structured product feedback based on recurring client requirements and implementation challenges
Partner with Sales and…