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Job Description & How to Apply Below
Role Name:
Service Now ITAM (HAM & SAM)
Desired Experience Range: 4 to 15 Years
Location:
Mumbai
Interview: F2F
Job Description
Key Responsibilities:
Implement and customize ITAM modules (HAM & SAM Pro) on Service Now
Manage asset lifecycle processes including procurement, inventory, deployment, and retirement
Configure software license management, compliance tracking, and normalization
Develop solutions using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
Integrate Service Now with procurement systems, discovery tools, and third-party vendors
Work with CMDB and Discovery teams to ensure data accuracy and reconciliation
Build reports and dashboards for asset visibility, compliance, and optimization
Required Skills:
Strong hands-on experience in Service Now ITAM (HAM & SAM)
Good understanding of software licensing models and asset lifecycle management
Expertise in CMDB, CSDM framework, and data management
Proficiency in JavaScript and Service Now platform scripting
Experience with Flow Designer, Integration Hub, and REST APIs
Service Now certifications (CSA / CAD / CIS–HAM / CIS–SAM preferred)
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