Project Manager, IT Project Manager, Change Management

Role Overview
We are looking for a disciplined, high-caliber Project Manager to lead end-to-end software and
content delivery projects. The ideal candidate will be a Master of Project controls—capable of
building rock-solid project plans, tracking them meticulously to closure, and protecting project
margins. You will act as the crucial bridge between our technical teams (Solutions Architects,
Tech Leads) and our global clients, requiring a strong blend of technical literacy, financial
acumen, and elite communication skills.

Key Responsibilities
Project Planning & Lifecycle Management

AI-Driven Project Management Responsibilities

• Leverage Generative AI and Copilot solutions to improve project planning, risk
identification, status reporting, backlog refinement, and stakeholder communications.

• Drive adoption of AI-powered tools to enhance team productivity, delivery predictability,
and decision-making while ensuring alignment with organizational governance policies.

• Utilize AI-assisted insights to proactively identify delivery risks, resource constraints,
dependency bottlenecks, and quality concerns.

• End-to-End Execution:
Create comprehensive project plans, define critical paths,
allocate resources, and rigorously track all milestones from initiation to formal closure.

• Process Discipline:
Oversee core project management governance, including strict
Change Order Request (CR) tracking, risk mitigation planning, and proactive issue
resolution.

• KPI Tracking:
Establish, monitor, and report on key project health metrics (Schedule
Variance, Cost Variance, Resource Utilization, and Quality Metrics).
Financial & Delivery Models

• Fixed Price Execution:
Proven experience delivering Fixed Price projects and
implementations, ensuring tight scope management to minimize scope creep while
meeting contractual obligations.

• T&M Management:
Efficiently manage Time & Material (T&M) engagements, tracking
burn rates and resource forecasting.
Client Governance & Collaboration

• Client-Facing Leadership:
Serve as the primary point of contact for external
stakeholders. Lead regular steering meetings, technical reviews, and project status
updates.

• Presentations & Reporting:
Confidently conduct high-impact presentations for both
executive-level clients and internal leadership teams.

• Cross-Functional Synergy:
Partner closely with internal Solutions Architects and
Technical Leads to understand technical constraints, dependencies, and system
architecture, translating them into clear client expectations.

Required Qualifications & Skills

• Communication:
Good verbal and written communication is a must. You must be
able to articulate technical concepts clearly to non-technical stakeholders and write
precise project documentation.

• Core PM

Competencies:

Expert-level knowledge of Stakeholder Management, Risk
Management, and Change Management processes.

• Technical & Solution Literacy:
Strong exposure to the Software Development Life Cycle
(SDLC). While not a coder, you must have the technical grounding to understand
architectural diagrams, API limitations, and engineering roadblocks.

• Tooling:
Hands-on expertise with project scheduling and tracking tools (e.g., Jira, MS
Project, Smartsheet).

•

Experience:

5+ years of  core project management experience, preferably within IT
services, software implementation, or the EdTech domain.

•

Education:

Bachelor’s degree (B.E./B.Tech preferred, or equivalent technical
background). PMP or Scrum Master certification is an added advantage.