Chief Technology Officer

Chief Technology Officer

Location:

Mumbai

About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 90 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations.

Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following multiple funding rounds, including a $650 million Series E round in 2021 and a $150 million Series F round in 2024 led by TPG, the company is valued at approximately ~$3 billion and is backed by Accel, Soft Bank Vision Fund 2, CPP Investments, and other leading global investors.

Role Overview
The Global Chief Technology Officer will be responsible for the overall technology strategy, organisation, and execution across Emeritus globally, including its Lines of Business, joint ventures, and other acquired global entities.
Reporting to the Co-Founder, this role will work closely with the leadership team to define the technology roadmap, strengthen the technology foundation, and leverage technology as a strategic enabler of business growth, customer experience, and operational efficiency.
The role will oversee the broader technology function spanning  Product Management,   Engineering, Technology Infrastructure, IT, Security, Martech, Data Science & Analytics, and AI , while ensuring these capabilities operate as a cohesive and scalable technology ecosystem.
The CTO will be responsible for building the right technology architecture, organisation, governance, and operating model to support Emeritus' global scale and evolving business needs.
This role will also play a key role in driving technology integration and standardisation across joint ventures and entities, identifying opportunities to build common platforms, capabilities, and infrastructure across the organisation.

Key Responsibilities
Global Technology Strategy:  Define and execute the global technology strategy and roadmap for Emeritus, aligned with business priorities, growth plans, and the evolving needs of its Lines of Business and global entities.
Technology Organisation & Leadership:  Build and lead a high-performing global technology organisation across application development, infrastructure, IT, Martech, data and analytics, and AI. Establish the right organisation structure, leadership capabilities, priorities, and operating model to support Emeritus' scale.
Application Development & Platforms:  Own the strategy for Emeritus' applications and technology platforms, ensuring they are scalable, secure, reliable, and capable of supporting evolving learner, customer, and business requirements. Drive engineering excellence, platform modernisation, and effective technology delivery.
Technology Infrastructure, IT & Security:  Own the global technology infrastructure, IT, and cybersecurity environment, including cloud, enterprise systems, networks, security operations, identity and access management, data protection, IT operations, and end-user technology. Establish robust security governance, risk management, regulatory compliance, incident response, and business continuity capabilities. Ensure the technology environment is secure, resilient, scalable, compliant, and cost-effective.
Data, Analytics & AI:  Define and drive the global data, analytics, and AI strategy. Build strong data foundations and governance while identifying and scaling opportunities to use AI, automation, and analytics to improve learner experience, business performance, and operational efficiency.
Martech & Customer Technology:  Own the technology ecosystem supporting marketing, sales, customer acquisition, engagement, and retention. Drive effective integration and optimisation of CRM, marketing automation, customer data, and analytics platforms.
Technology Integration & Transformation:  Lead technology integration and transformation initiatives across businesses, including technology due diligence and integration of acquired entities. Identify opportunities to simplify fragmented technology environments and create greater leverage across the organisation.
Technology Governance & Investment:  Establish technology governance, architecture standards, prioritisation frameworks, and investment discipline. Ensure technology investments are aligned with business priorities and deliver measurable business value and ROI.
Business…