Job Description & How to Apply Below
Windows Application Support Engineer (4–5 Years Experience)
Role Overview
We are looking for a Windows Application Support Engineer to support a critical third-party Windows-based application platform. The role involves application support, server administration, monitoring, automation, patching, upgrades, and operational support across a large enterprise environment.
Key Responsibilities
Support and maintain Windows-based applications across Production, DR, and non-production environments.
Perform application upgrades, application patching, and release deployments.
Troubleshoot application, server, and performance-related issues.
Monitor and support 350+ Windows servers, including application availability, CPU, memory, disk space, and service health.
Develop and maintain automation using Power Shell scripting.
Support automation workflows using Ansible AWX (preferred).
Utilize Grafana for monitoring, alerting, and operational visibility (preferred).
Manage software installations, Windows services, and file/folder permissions.
Participate in incidents, problems, and change management activities.
Create and maintain support documentation and operational runbooks.
Required Skills
4–5 years of experience in Windows Application Support.
Strong Windows Server administration and troubleshooting skills.
Experience with :
Application support in production environments
Software installation and upgrades
NTFS file/folder permissions
Server performance monitoring
Incident and change management
Power Shell scripting and automation
Basic Linux administration knowledge.
Strong analytical and troubleshooting skills.
Preferred Skills
Ansible AWX / Ansible Automation Platform.
Grafana monitoring and alerting.
SRE / Production Engineering experience.
Exposure to AWS or Azure cloud environments.
Support Requirements
Participate in weekend on-call rotation.
Work closely with global teams to ensure platform stability and operational excellence.
Position Requirements
5+ Years
work experience
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