GTM Systems Administrator

Role:

GTM Systems Administrator
Experience : 3-10 Years

Location:

Remote or PAN India
Work Timings:

7:00 PM – 4:00 AM IST
Brief

Description:

3–10 years of experience

in GTM systems or a related technical role.
Salesforce Certified Administrator (ADM-201)

certification is mandatory.
Hands-on experience with

GTM technology stacks, particularly Clay and Zoom Info .
Strong experience in

GTM administration , including user and security management, platform configuration, access controls, and system administration.
Experience in

Salesforce and GTM automation/development .
Experience integrating

Salesforce with GTM systems , particularly Clay and Zoom Info.
Experience working with

Dev Ops teams

on integrations, automation, deployments, and technical troubleshooting.

Experience with

AI and Agentic AI operations , including exposure to

AI Agentic OS .
Strong understanding of

system and API-based integrations

across Salesforce and other GTM platforms.

What You Will Do:

• User & Security Management:
You will manage user accounts and access, including new user
setup and deactivation, license allocation, roles, profiles, permission sets, public groups, and
organization-wide defaults (OWD)/sharing rule. You’ll conduct regular security audits and
implement access controls to keep our data safe.

• Platform Configuration:
You will design and configure Salesforce features, creating and
updating custom objects, fields, record types, page layouts, and validation rules to meet
evolving business needs.

• Automation & Development:
You will build and maintain automations using Lightning Flow
(Flow Builder) and other declarative tools (Process Builder, Workflow), and work with external
development teams to define Apex triggers or Lightning Web Components as needed for
advanced requirements.

• AI & Agentic Operations:
You will help design, build, and maintain the AI agents and agentic
workflows that run inside our GTM stack, contributing to our Agentic OS and connecting
agents to Salesforce and other systems through the Model Context Protocol (MCP). You will
spot where an agent can take over repetitive enrichment, routing, or reporting work, then build
and ship it.

• Building with AI:
You will use AI tools such as Claude and Claude Code to build, test, and
troubleshoot Salesforce automations and integrations faster, and help the wider Rev Ops team
adopt these tools in their daily work.

• Integrations:
You will manage integrations between Salesforce and other Go-To-Market
systems (for example, 6

Sense, Zoom Info, Clay, and/or Customer Service platform), using
APIs, MCPs, or middleware tools (like Mule Soft) to ensure data flows smoothly across
systems.

• Data Quality & Reporting:
You will maintain data integrity by using tools like Data Loader and
Workbench to import/export data and implement validation rules. You’ll also create and
maintain reports and dashboards the business can act on.

• Release Management & Governance:
You will coordinate release cycles, managing sandboxes,
version control, change sets or CI/CD pipelines, and ensure that seasonal Salesforce releases
and patches are tested and adopted successfully. You will document changes and enforce best
practice governance for customizations.

• Clay Management:
You will manage Clay work spaces, including setting up and optimizing
enrichment workflows, configuring automations, maintaining data syncs to Salesforce, and
monitoring pipeline jobs to ensure accurate and timely GTM data enrichment.

• Clay Data Governance:
You will define and maintain data-matching rules, deduplication logic,
and field mapping standards to ensure Clay-generated data aligns with Salesforce data
structures and Rev Ops governance.

• Clay Operational Support:
You will troubleshoot Clay automation errors, manage task queues,
update recipes based…