Senior Manager – Investment; OCIO – Client Management

Position: Senior Manager – Investment (OCIO – Client Management)
We are seeking a highly skilled and motivated Senior Manager to join our Investments team s hybrid role, based in Mumbai, offers the opportunity to manage and support a talented team while delivering exceptional client service within our Investment Solutions (OCIO) client management function.

Senior Manager – Investment

(OCIO – Client Management)

We will count on you to:

- Manage, mentor and work with an experienced team, ensuring productivity, goal achievement, and effective resolution of complex issues.

- Serve as escalation point for the team managing Investment Only clients, including review and quality assurance of monthly and quarterly investment reports.
- Develop deep expertise in Mercer’s delegated fund structures and investment solutions to effectively communicate and advise both colleagues and clients.
- Respond competently to client queries, including operational matters, with a strong client-centric approach.
- Translate central global investment materials into clear, client-friendly content for meetings and presentations.
- Analyze research papers (e.g., ESG topics), distill key insights, and create concise, impactful slide decks.
- Review and manipulate investment data and outputs, providing insightful commentary and identifying key performance drivers or detractors.
- Monitor project and delivery timelines rigorously to ensure all deadlines are met.
- Contribute to the continuous improvement of Mercer’s client service delivery across the Investment Solutions client base, ensuring a scalable, first-class customer experience.
- Support Mercer consultants and colleagues with performance analysis, strategic asset allocation advice, economic commentary, and presentation development.
- Collaborate closely with operational, portfolio management, and consulting teams across Mercer, managing diverse projects as they arise.
- Train and develop junior team members involved in client management and centralized content functions.
- Drive the enhancement of Mercer’s centralized content framework by supervising and actively participating in the creation of materials for both clients and internal stakeholders.

What We’re Looking For:

- 8 +years of relevant work experience in investment or related domains.

Energetic, proactive, and efficiency-driven professional with a strong desire to deliver results.
- Degree from a top-tier college and/or a master’s in finance; CFA qualification is preferred.
- Proven experience managing a team of 10 to 15 members is desirable.
- Exceptional verbal and written communication skills, with the ability to simplify complex investment concepts clearly and coherently.
- Meticulous attention to detail and strong organizational skills.
- Proven project management capabilities with the ability to prioritize and manage multiple tasks effectively.
- Experience in relationship management or consulting is highly desirable.
- Solid knowledge of investment markets across a broad range of asset classes.
- Proficient in Microsoft PowerPoint, Excel, and Word.

What Will Make You Stand Out:

- Strong team player with excellent interpersonal skills.
- Ability to quickly absorb and apply new information.
- Demonstrated ability to build and maintain relationships across diverse teams and divisions.
- Effective communicator with excellent command of English, both written and spoken.
- Strong planning and organizational skills, with the ability to prioritize workload to support team objectives.
- Self-motivated with a proven track record of owning, driving, and delivering work independently.

Why join our team:

- Your contributions will impact strategic decision-making and business performance.
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four…